Lounge Staff
2 days ago
Our client is part of Airport Dimensions with deep roots in aviation.
We are looking for a **Lounge Staff t**o ensure guests have a great experience for guests through attentiveness and excellent customer service. They provide detailed information and multi-task with various front-of-the-house duties, including collecting payment.
**Responsibilities**:
- Provide consistently high standards of customer care at all times when welcoming customers; processing sales; answering customer queries and providing information.
- Serve customer needs and actively promote upgrade options and merchandise. Assist concerned guests by offering support and a smile. Get them to know our range of merchandise and services. A really personable approach will keep customers coming back
- Use the electronic cash register and sales system to record customer check-in accurately and check-out times, length of stay, upgrade, preferences, and merchandise purchases
- Provide the highest possible standards of presentation, ensuring that displays, fixtures, fittings and premises are maintained to a high standard of cleanliness. Sanitize the areas after each use by our guests. Keep the reception counter clean, organised and uncluttered to ensure a professional and welcoming first experience for our customers.
- Uphold and comply with the organization’s policies and the law in relation to health and safety and other rules and regulations as dictated by governing authorities, required for the smooth and effective operation of the organization
**Qualifications**:
- Experience as wait staff, server, or in a similar role preferred
- Experience in a busy and fast-paced environment
- Experience operating a cash register and using ordering systems.
- Strong interpersonal and listening skills.
- Ability to maintain a positive attitude.
- Excellent customer service skills.
- Good physical condition.
- Good team player
**Location: Doha Airport**
**Salary**: QAR3,000.00 - QAR3,500.00 per month
Application Question(s):
- The location will be in Doha Airport, are you in Doha?
**Experience**:
- Customer Service: 2 years (required)
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