Front Desk Supervisor

1 day ago


Doha, Qatar Hilton Full time

Front Desk Supervisor

A Front Desk Supervisor supervises the activities manages at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities.

**What will I be doing?**
As a Front Desk Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments. A Front Desk Supervisor is responsible for supervising the activities that create the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:

- Supervise Front Desk operations during your assigned shift to a consistently high standard
- Ensure your shift team have an current knowledge of hotel products, services, pricing and special promotional offers, as well as daily VIP and special events
- Advise your shift team of any special events or VIP Guests in the hotel that day
- Monitor the appearance, standards, and performance of Team Members with an emphasis on training and team work
- Maximize sales revenues through up-selling and marketing program
- Manage Guest requests, inquiries, and complaints promptly and completely
- Maintain the professional appearance of the Front Desk with a focus on hospitality and Guest service

**What are we looking for?**
A Front Desk Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

- Front Office experience in the hotel, leisure, and/or retail sector
- Strong commercial/business awareness and demonstration of sales capabilities
- Calm, organized work ethic with the ability to prioritize and meet deadlines
- Excellent supervisory, inter-personal, and communication skills
- A passion for delivering exceptional levels of Guest service

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

- A relevant supervisory/management certificate/diploma or degree

**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all


  • Front Desk Supervisor

    3 weeks ago


    Doha, Qatar Hilton Full time

    Front Desk Supervisor A Front Desk Supervisor supervises the activities managed at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities. **What will I be doing?** As a Front Desk Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various...

  • Front Desk Supervisor

    9 months ago


    Doha, Qatar Hilton Full time

    A Front Desk Supervisor supervises the activities manages at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities. **What will I be doing?** As a Front Desk Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments. A Front...


  • Doha, Qatar Hilton Full time

    A Front Desk Supervisor supervises the activities manages at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities. **What will I be doing?** As a Front Desk Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments. A Front...

  • Front Desk Supervisor

    8 months ago


    Doha, Qatar Millennium Plaza Doha Full time

    As a Front Desk Supervisor at Millennium Plaza Doha, your role is to deliver exceptional and customer-centric service to our guests, ensuring that their stay becomes a memorable and enjoyable experience. In addition to this, you will be responsible for overseeing the day-to-day operations of the front desk, managing colleagues, and addressing any guest needs...

  • Front Desk Manager

    6 months ago


    Doha, Qatar Tivoli Full time

    **Company Description** Founded in 1933 in Portugal, Tivoli Hotels & Resorts has built and maintained a distinct charismatic character and elegant personality in all its properties. From cosmopolitan hideaways to seaside paradises and a growing global portfolio, Tivoli curates exceptional services and experiences for its cherished guests. Responsibilities...

  • Front Desk Supervisor

    1 month ago


    Doha, Qatar Bin Al Sheikh Real Estate Brokerage Full time

    **To follow and complete any instructions given by the Facility Manager.**: - **Lead, monitor, motivate and inspire the team; serving as a focal point for their concerns, providing guidance and support to achieve preparedness and readiness in the daily operation of the property.**: - **Responsible for the implementation of cleanliness, hygiene, correct...

  • Front Desk

    7 months ago


    Doha, Qatar Diet Market Full time

    A front desk job involves greeting and assisting visitors, answering calls, managing reservations, providing information, and handling administrative tasks. Excellent communication and organizational skills are crucial for this role. In addition to reception duties, a front desk role with sales skills requires promoting services or products, upselling when...


  • Doha, Qatar Marriott International, Inc Full time

    **Job Number** 24016524 **Job Category** Rooms & Guest Services Operations **Location** Marriott Marquis City Center Doha Hotel, Omar Al Mukhtar Street, Area 61, Al Dafna, Street #850, Doha, Qatar, Qatar VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Assistant Front Desk Manager is...


  • Doha, Qatar Hilton Full time

    A Front Office Supervisor supervises the activities manages at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities. **What will I be doing?** As a Front Office Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments. A...


  • Doha, Qatar Hilton Full time

    Front Office Supervisor| Hilton Salwa A Front Desk Supervisor supervises the activities manages at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities. **What will I be doing?** As a Front Desk Supervisor, you will oversee the front office activities between the Guest, the hotel, and...

  • Front Desk Supervisor

    7 months ago


    Doha, Qatar Qatar Airways Full time

    **About the role** Ensures all guests who visit the hotel receive a level of service and hospitality that exceeds their expectations by giving an added value experience through attention to details and continuous customer focus. Handles all systems and procedures connected with Front desk - check in, check out, cashiering, night reception functions,...

  • Front Desk Supervisor

    7 months ago


    Doha, Qatar Rosewood Hotel Group Full time

    **General Information**: - Country/Region- Qatar- Province/City- Doha- Location- Rosewood Doha- Department- Rooms - Front Office- Job Type- Full-time Permanent**WHO ARE WE?** **About Rosewood Doha** Housed in two striking towers inspired by the coral reefs in the seas surrounding Qatar, Rosewood Doha and Rosewood Residences Doha will redefine ultra-luxury...


  • Doha, Qatar Marriott International, Inc Full time

    **Additional Information** **Job Number**24200052 **Job Category**Rooms & Guest Services Operations **Location**Sharq Village & Spa a Ritz-Carlton Hotel, Ras Abu Abboud Street, Doha, Qatar, Qatar, 26662 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** Entry level management position that is responsible for leading...


  • Doha, Qatar Marriott International, Inc Full time

    **Additional Information** (Arabic Speaker preferred) **Job Number** 24034854 **Job Category** Rooms & Guest Services Operations **Location** Marriott Marquis City Center Doha Hotel, Omar Al Mukhtar Street, Area 61, Al Dafna, Street #850, Doha, Qatar, Qatar VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type**...


  • Doha, Qatar Poseidon Human Capital Full time

    _Poseidon Human Capital _ _is looking for a Front Desk/Receptionist on behalf of its client The Living Adventures Hotels, based in Qatar during the World Football Championship._ **Job title: Front of Desk / Receptionist** **Location: The Living Adventure Hotels, Qatar** **Starting date: 30th September** **Period: 3 months, during the World Football...


  • Doha, Qatar The Ned London Full time

    **FRONT OFFICE SUPERVISOR**: The Ned Doha - Doha- 0- Full timeLocated in the former Ministry of Interior building, The Ned Doha offers seven restaurants, 90 bedrooms, event venues, and Ned’s Club, a private members’ club that gives access to spaces including a rooftop terrace, a health club with spa, gym and 30m outdoor pool. Job Purpose: We are seeking...


  • Doha, Qatar Hilton Full time

    A Front Desk Supervisor supervises the activities managed at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities. **What will I be doing?** As a Front Desk Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments. A Front...

  • Front Desk Manager

    7 months ago


    Doha, Qatar Marriott International, Inc Full time

    **Job Number** 24025803 **Job Category** Rooms & Guest Services Operations **Location** Al Samriya Doha Autograph Collection, Al Shahaniya, Doha, Qatar, Qatar VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists the Front Office Manager in administering front office...

  • Front Desk Manager

    7 months ago


    Doha, Qatar Marriott International, Inc Full time

    **Job Number** 24052597 **Job Category** Rooms & Guest Services Operations **Location** Element West Bay Doha, Zone 61, Al Tawawish Street, Doha, Qatar, Qatar VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists the Front Office Manager in administering front office...


  • Doha, Qatar Gold Bay Hotels Full time

    **Join Our Team as a Hotel Front Office Supervisor!** Are you passionate about hospitality and leadership? We are seeking a dedicated and experienced Front Office Supervisor to join our dynamic team. **Responsibilities**: - Supervise daily operations of the front desk and guest services team. - Ensure exceptional guest experiences through effective...