Exec Admin Assistant
5 days ago
Wyndham is now seeking a Exec Admin Assistant to join our team at Wyndham Doha West Bay in Doha, N/A.
**Job Summary**
The Executive Administrative Assistant is responsible for assisting the General Manager and Rooms Director in the day
- to
- day operations of the hotel. He/she is also responsible for responding to guest feedback through the social media channels of trip advisor, revinate, and all current and future sites recognized by Wyndham. In addition the job will handle basic administrative duties such as letter writing, calendar administration and answering phone calls. The Administrative Assistant may be required to assist in other areas at the direction of the General Manager of Rooms Director at any given time.
**Education & Experience**
- Experience in a hotel is preferred.
- College course work in related field helpful.
- High school diploma or equivalent required.
**Physical Requirements**
- 30 - 40 hours per week.
- Light work - Exerting up to 20 pounds of force occasionally, and/or 10 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.
**General Requirements**
- Maintain a warm and friendly demeanor at all times.
- Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
- Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
- Must be able to multitask and prioritize departmental functions to meet deadlines.
- Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
- Attend all hotel required meetings and trainings.
- Maintain regular attendance in compliance with Wyndham Standards, as required by scheduling, which will vary according to the needs of the hotel.
- Maintain high standards of personal appearance and grooming, which include wearing nametags.
- Comply with Wyndham Standards and regulations to encourage safe and efficient hotel operations.
- Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
- Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
- Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
- Must be able to maintain confidentiality of information.
- Perform other duties as requested by management.
**Fundamental Requirements**
- Attend meeting and take minutes.
- Manage existing files and create new ones as needed.
- Greet clients in a friendly and professional manner.
- Maintain and stay abreast of the latest computer programs/innovations (as applicable).
- Maintain a central purchase order system for office supplies.
- Maintain adequate supplies for copier, fax and postage machines and coordinate repair services.
- Handle complaints/questions/special requests from hotel guests.
- Handle VIP room reservations as requested
- Coordinate all hotel travel arrangements for sales trips and annual meetings.
- Maintain files on Giveaway Requests and certificates donated or sold.
- Open, date stamp and allocate all hotel mail to the appropriate departments for handling.
- Order all business cards for management staff.
- Maintain monthly update of management roster, individual/departmental and management home telephone lists.
- Maintain trace files.
- Order office supplies.
- Performing other duties as assigned.
**COMPANY OVERVIEW**:
Wyndham Hotels & Resorts is the largest hotel franchisor in the world and a leading hotel management company. We stand 22 brands strong across 9,000 hotels in more than 95 countries, and we offer the most diverse collection of hotel experiences in the world. Our iconic brands, united by the richest and simplest rewards program in the business, make hotel travel possible for all.
Our hotel owners are the stewards of our brands, and together, we champion everyday travelers. We believe guests deserve great experiences, and our robust portfolio—distinguished by our leading economy and midscale brands—delivers just that.
We are AmericInn® by Wyndham, Baymont® by Wyndham, Days Inn® by Wyndham, Dazzler® by Wyndham, Dolce Hotels and Resorts® by Wyndham, Esplendor® Boutique Hotels by Wyndham, Hawthorn Suites by Wyndham®, Howard Johnson® by Wyndham, La Quinta® Inns & Suites, Microtel by Wyndham®, Ramada Encore by Wyndham, Ramada Worldwide® by Wyndham, Registry Collection Hotels, Super 8® by Wyndham, The Trademark Collection® by Wyndham, Travelodge® by Wyndham, TRYP by Wyndham®, Wingate by Wyndham®, Wyndham Alltra, Wyndham Garden®, Wyndham Grand® and Wyndham Hotels and Resorts®.
Headquartered in Parsippany, N.J. with offices around the globe in London, Shanghai, Buenos Aires, Dubai and more, Wyndham Hotels & Resorts employs approximately 9,000 team members worldwide.
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