Customer Relations Representative
3 months ago
**We are looking for the Customer Relations Representative.**
- Graduates with good communication
- **Minimum experience required is 3 - 5 years within insurance preferably medical insurance**:
- Understanding of customer and market scenario.
**Responsibilities**:
- Retention of current business by ensuring,
- Promptly Attending to members, providers’ and clients’ queries in person/mails/over the calls and resolving them in professional and timely manner
- Guiding and updating members & providers and clients in documentation and requisites to be followed in the process life cycle of the policy.
- Updating the members & providers and clients if there are any deviation in the process and address the queries as and when required.
- **Building and maintaining relationships with the members, providers and clients by**:
- Organizing proactive meetings and addressing issues well in hand
- Demonstrating immediate service recovery actions in case of any complaints or dissatisfaction
- Visiting client locations for meetings, presentations and trainings
Pay: QAR1.00 - QAR2.00 per month
**Language**:
- Arabic (required)
License/Certification:
- PMP (required)
- PMI (required)
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