Telephone Operator
5 days ago
**About us**
We want to welcome you to a world of bringing True Hospitality to everyone. When you join us at IHG®, you become part of our global family. A welcoming culture of warmth, honesty, and a passion for providing True Hospitality. We pride ourselves on letting your personality and passions shine, recognizing the individual contribution you make, and supporting your ambition to learn and create your own career path. In making a difference to our guests and owners, colleagues, and communities, every day is a chance to create great and unique experiences, in your own way. With over 370,000 colleagues in nearly 100 countries sharing our values, there are countless opportunities at your fingertips. We’re growing; grow with us. Conveniently located in the heart of one of Doha's key business districts, close to major banks, Crowne Plaza, and Holiday Inn Doha - The Business Park is just a 15-minute drive by car or complimentary shuttle from Doha's Hamad International Airport and near such attractions as Museum of Islamic Arts and Souk Waqif. Our 378 stylish guestrooms and suites at Crowne Plaza and 307 well-appointed guestrooms at Holiday Inn are all equipped with modern amenities designed for comfort and high-speed wireless internet access to stay connected.
**Your day to day**:
- Answer phone calls within the prescribed time frame, respond to guests’ requests in a professional manner and according to established scripts and standards, and dispatch services/resolution in accordance with established procedures. Ensure calls are logged and follow up with guests to ensure total guest satisfaction. - Communicate any outstanding guest requests or issues to management that may require additional monitoring or follow-up.
**What we need from you**
We are looking for someone who cares about bringing people together. Adding the personal touch that inspires guests and colleagues to truly get to know each other. Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees, and third parties that reflects highly on the hotel, the brand, and the Company. Able to read and write English and Arabic speaking skills will be an additional advantage. Proficient in the use of Front Office systems and ideally with 1-year experience in customer service or switchboard operator.
**What we offer**
Job Reference: EMEAA38132
-
Telephone Operator
15 hours ago
Doha, Qatar Plaza Inn Hotel Full time**RESPONSIBILITIES**: - Process all incoming and outgoing calls accurately and courteously. - Records and controls accurate wake-up calls. - Pages guests in cooperation with concerned departments. - Assists guests with international calls and direct queries. - Calls guests by name whenever possible. - Pages staff member when requested. - Abides by...
-
Telephone Operator
2 hours ago
Doha, Qatar Crowne Plaza Hotels & Resorts Full timeWe want to welcome you to a world of bringing True Hospitality to everyone. When you join us at IHG®, you become part of our global family. A welcoming culture of warmth, honesty and a passion for providing True Hospitality. We pride ourselves on letting your personality and passions shine, recognizing the individual contribution you make and supporting...
-
Service Express Agent
6 days ago
Doha, Qatar Marriott International, Inc Full time**Job Number** 23139296 **Job Category** Rooms & Guest Services Operations **Location** The Westin Doha Hotel & Spa, Salwa Road, Doha, Qatar, Qatar VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Answer, record, log, and process all guest calls, requests, questions, or concerns....
-
At Your Service Agent
6 days ago
Doha, Qatar Marriott International, Inc Full time**Job Number** 21147881 **Job Category** Rooms & Guest Services Operations **Location** Al Messila a Luxury Collection Resort & Spa Doha, Um Al Saneem Street, Doha, Qatar, Qatar VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Answer, record, log, and process all guest calls, requests,...
-
Guest Service Agent
6 days ago
Doha, Qatar AccorHotel Full timeCompany Description **"Why work for Accor?** We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...
-
Telephone Operator
6 days ago
Doha, Qatar Marriott International, Inc Full time**Numer oferty** 23139296 **Kategoria oferty pracy** Rooms & Guest Services Operations **Lokalizacja** The Westin Doha Hotel & Spa, Salwa Road, Doha, Qatar, Qatar ZOBACZ NA MAPIE **Harmonogram** Full-Time **Zdalna lokalizacja?** N **Przeprowadzka?** N **Rodzaj stanowiska** Non-Management - Marriott International jest pracodawcą zapewniającym równe...
-
Telephone Operator
3 days ago
Doha, Qatar Marriott International, Inc Full time**N. Posizione** 23089113 **Categoria la Posizione** Rooms & Guest Services Operations **Sede** The Westin Doha Hotel & Spa, Salwa Road, Doha, Qatar, Qatar VISUALIZZA SULLA MAPPA **Tipologia** Full-Time **Lavora da remoto?** N **Trasferimento?** N **Tipo posizione** Non-Management - Marriott International applica una politica di pari opportunità....
-
Telephone Operator
5 days ago
Doha, Qatar Marriott International, Inc Full time**N. Posizione** 23139296 **Categoria la Posizione** Rooms & Guest Services Operations **Sede** The Westin Doha Hotel & Spa, Salwa Road, Doha, Qatar, Qatar VISUALIZZA SULLA MAPPA **Tipologia** Full-Time **Lavora da remoto?** N **Trasferimento?** N **Tipo posizione** Non-Management - Marriott International applica una politica di pari opportunità....
-
Telephone Operator
6 days ago
Doha, Qatar Marriott International, Inc Full time**Número de Empleo** 23139296 **Categoría de Empleo** Rooms & Guest Services Operations **Ubicación** The Westin Doha Hotel & Spa, Salwa Road, Doha, Qatar, Qatar VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición** Non-Management **Descripción del Trabajo** Cumplir con todas las políticas y los...
-
Telephone Operator
6 days ago
Doha, Qatar Marriott International, Inc Full time**Numéro de l'Emploi** 23139296 **Catégorie d'Emploi** Rooms & Guest Services Operations **Lieu** The Westin Doha Hotel & Spa, Salwa Road, Doha, Qatar, Qatar AFFICHER SUR LA CARTE **Horaire** Full-Time **Situé à distance ?** N **Mutation?** N **Type de Poste** Non-Management **Résumé des fonctions** Répondre, enregistrer, consigner et traiter...
-
Control Room Operator
6 days ago
Doha, Qatar MAWAQIF Qatar Full time**Brief Roles and Responsibilities**: - Must be able to liaises with customers that require assistance including telephonic queries; - Shall assist customers with any issues using intercom; - Liaise with supervisors and attendants for coordinated operation; - Shall investigate and documented any discrepancies; - Shall view real-time CCTV monitors to report...
-
General Roles
7 days ago
Doha, Qatar RIXOS Full time**Available Jobs**: - Waiters/Waitress - Speciality Waiters/Waitress - Club Lounge Supervisor - Restaurant Hostess - Bartenders - Front Desk Agent (Arabic Speakers) - Guest Driver - Guest Relations Agent - Lobby Hostess (Arabic Speakers) - Telephone Operator Agent - Telephone Operator Supervisor - Housekeeping Attendant - Guest Laundry attendant - Income...
-
Assistant Royal Services Manager
7 days ago
Doha, Qatar RAFFLES Full timeResponsibilities: The Royal Service Assistant Manager will be responsible for the daily operations and administration of the Royal Service department, including providing support, coaching, training and directing a team of Royal Service Supervisors and Royal Service Agents. Furthermore, The Royal Service Assistant Manager will ensure update and maintenance...
-
L1 Support Engineer
2 hours ago
Doha, Qatar Cartafella Analytics Full timeWe are looking **L1 Support Engineer for Qatar**. Note: We are looking extensive experience in providing L1 support for a broad IT infrastructure, including Azure, Office 365, SharePoint, Windows, end point, centralized print services, and telephony, so that we will shortlist profiles accordingly. Key Responsibilities: - End-User Support: Provide...
-
Receptionist / Front of The House
7 days ago
Doha, Qatar Integral Facility Management Full timeDiploma in Hospitality or a vocational training in concierge section OR High school or equivalent education. 3 years in similar field within a health service environment. Minimum of 20 years to 45 years old. Must be fluent in English verbal and written. Arabic verbal language skills is an advantage. Communicates effectively in person or over the...
-
Manager On Duty
16 hours ago
Doha, Qatar Marriott International, Inc Full time**Additional Information**Manager on Duty -Rooms **Job Number**24202588 **Job Category**Rooms & Guest Services Operations **Location**Sharq Village & Spa a Ritz-Carlton Hotel, Ras Abu Abboud Street, Doha, Qatar, Qatar, 26662 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Complete designated cashier and closing reports in...
-
Lead Digital/ooh Operations Officer
4 days ago
Doha, Qatar Qatar Airways Full timeAbout the role The Lead Digital/OOH Operations Officer will be working with the Internal Media Services (IMS) sales team, internal Qatar Airways and HIA departments as well as external partners. The job is responsible for ensuring optimal operational efficiency of all existing and future IMS media assets as well as the timely and accurate delivery of our...
-
Mobile Repair Engineer
2 days ago
Doha, Qatar vivo Middle East Full time**JOB DESCRIPTION - MOBILE REPAIR ENGINEER** vivo smartphone Job Title**:MOBILE REPAIR ENGINEER** Location: Qatar Industry: Mobility Job Summary: **Responsibilities**: - Perform product testing and troubleshooting to identify hardware and software issues. - Handle customer product faults in accordance with national and company warranty policies. -...
-
Barista/Sales Lady
14 hours ago
Doha, Qatar Al Khanji Enterprises Full timeQUALIFICATIONS:1-3 years of industry experience in retail or related customer service experience required.1-2 years of experience as a Barista.With Arabic communication skills, preferably.Excellent customer service and problem-solving skills.High-quality organizational skills.The ability to work well under deadlines and to multi-task.Professional telephone...
-
Room Service
15 hours ago
Doha, Qatar Hilton Full timeAs a Housekeeping-Order Taker, you would be responsible for answering all telephones, dispatches via 2-way communication system and generates computerized reports to ensure department compliance with service standards. **What will I be doing?** As an Order Taker, you would be responsible for answering telephones and taking guest food and beverage orders in...