Service Desk Analyst/agent

7 months ago


Qatar Proztec Full time

Division:IT
City:Qatar
Vacancies:3- Job Function:Service Desk Analyst
Employment Type:Full Time - Permanent
Job DescriptionWe are looking for a highly capable service desk analyst to assess and optimize the performance of our end-user IT systems and software. You will be analyzing the performance of IT systems, resolving IT equipment and software issues, and providing IT support to our clients and personnel.
- **Responsibilities**:
- Resource Experience:

- Customer service experience
- Excellent communication skills, written and verbal in English
- Minimum of 3 years of service desk experience
- Customer service experience
- Excellent communication skills, written and verbal in English.
- General knowledge and understanding of operating systems, office 365, software, network, and End user devices.
- Problem-solving skills. Analytical skills.
- Patience.



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