Customer Service Representative
1 week ago
**Attract potential customers by answering service inquiries and providing information about other services.**
- **Provide accurate information to the customer and make sure that the customer understands their chosen driving package.**
- **Maintain customers’ information by updating their records.**
- **Resolve service problems by clarifying complaints, determining the cause of the problem, select and explaining the best solution to solve the problem, expediting the correction and adjustment, and making follow-ups to ensure resolution.**
- **Advise financial accounts by processing customer adjustments.**
- **Ensure that the customer data are keyed in correctly in the system.**
- **Make sure the correct invoice is generated for the right customer.**
- **Ensure the correct amount of payment is received from the customer.**
- **Creating, Maintaining, and updating training and test schedules, calendars, and agendas.**
**Responsible for reconciling the revenue on a daily basis as required by the company and as per the allocated targets.**
**Salary**: QAR4,000.00 per month
Ability to commute/relocate:
- Doha: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (required)
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