Front Office Night Supervisor

1 month ago


Doha, Qatar PULLMAN Full time

**Company Description**
Being a Pullman Heartist means embodying and conveying the brand mindset through the values of commitment, adaptability and creativity.

**What is in it for you**:

- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world
- Ability to make a difference through our Corporate Social Responsibility activities, like Green Key.

**Job Description** What you will be doing**:

- Provide operational supervision and services as well as security of guests and property during the night
- Perform all check-in and check-out tasks.
- Manage online and phone reservations.
- Welcome guests upon their arrival and assign rooms.
- Provide information about our hotel, available rooms, rates, and amenities.
- Responsible for the night financial tracking reports and cash collection
- Act as a point of contact for all guests during their stay and undertake management responsibilities at the hotel
- Respond to clients’ complaints.
- Liaise with our housekeeping staff to ensure all rooms are clean, tidy, and fully furnished to accommodate guests’ needs.
- Upsell additional facilities and services, when appropriate
- Maintain updated records of bookings and payments.

**Qualifications** Your experience and skills include**:

- A minimum of 2 years of experience in the same field
- Excellent English, both verbal and written
- Excellent presentation and customer relationship skills
- Energetic and passionate to work
- Innovative approach to work

**Additional Information** Our commitment to Diversity & Inclusion**:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

**Why work for Accor?**

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

**Do what you love, care for the world, dare to challenge the status quo #BELIMITLESS


  • Night Supervisor

    9 months ago


    Doha, Qatar Hilton Full time

    Night Supervisor A Night Supervisor supervises night-hour assistance to Guests to contribute to an overall exceptional experience from check-in through check-out. **What will I be doing?** As Night Supervisor, you will supervise night-hour assistance to Guests to contribute to an overall exceptional experience from check-in through check-out. A Night...


  • Doha, Qatar RAFFLES Full time

    **Company Description** BeLimitless We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...

  • Night Supervisor

    9 months ago


    Doha, Qatar Hilton Full time

    A Night Supervisor supervises night-hour assistance to Guests to contribute to an overall exceptional experience from check-in through check-out. **What will I be doing?** As Night Supervisor, you will supervise night-hour assistance to Guests to contribute to an overall exceptional experience from check-in through check-out. A Night Supervisor contributes...

  • Front Office

    7 months ago


    Doha, Qatar BANYAN TREE Full time

    **Company Description** "Why work for Accor?** We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...


  • Doha, Qatar Hilton Full time

    Front Office Supervisor A Front Office Supervisor assists in daily Front Office operations and works with customers and Guests to serve their needs and provide an excellent customer service experience. **What will I be doing?** As Front Office Supervisor, you will assist in daily Front Office operations and work with customers and Guests to serve their...


  • Doha, Qatar Hilton Full time

    Front Office Supervisor A Front Office Supervisor assists in management of daily Front Office operations and works with customers and Guests as part of a project used to demonstrate capabilities required in the hotel management sector. **What will I be doing?** As a Front Office Supervisor, you will assist in management of daily Front Office operations...


  • Doha, Qatar The Ned London Full time

    **FRONT OFFICE SUPERVISOR**: The Ned Doha - Doha- 0- Full timeLocated in the former Ministry of Interior building, The Ned Doha offers seven restaurants, 90 bedrooms, event venues, and Ned’s Club, a private members’ club that gives access to spaces including a rooftop terrace, a health club with spa, gym and 30m outdoor pool. Job Purpose: We are seeking...


  • Doha, Qatar Hilton Full time

    A Front Office Supervisor supervises the activities manages at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities. **What will I be doing?** As a Front Office Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments. A...


  • Doha, Qatar Chairmen Hotel Full time

    Front Office Supervisor (Locally Available) Chairmen Hotel is currently seeking for passionate and dynamic guest focused Front Office professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests. As a Front Desk Supervisor you are responsible for the operations of Front...


  • Doha, Qatar Plaza Inn Hotel Full time

    ,on **RESPONSIBILITIES**: - Supervises delegates, participates, and follows up all duties performed by the GSA. - He is fully in charge of the shift he is working. - Prepares the blocking for individuals, groups and crews (if any). - Ensure that all required information is documented, updated, and available upon guest requests. - Controls the store...

  • Night Manager

    8 months ago


    Doha, Qatar Hilton Full time

    Night Manager A Night Manager oversees the night-hour supervision of the Front Office Team to ensure that Team Members are prepared and well-informed to deliver our Guests an exceptional experience from check-in through check-out. **What will I be doing?** As Night Manager, you will oversee the night-hour supervision of the Front Office Team to ensure...


  • Doha, Qatar voco Full time

    Oversee all guest related service processes from pre-arrival to welcome, during stay up to departure from the property; to ensure the highest possible standards of satisfaction are attained. -Respond to any guest complaints and other related issues promptly with empathy and professionalism. -Protect the welfare and interests of guests and ensure the...

  • Night Manager

    1 week ago


    Doha, Qatar Hilton Full time

    A Night Manager oversees the night-hour supervision of the Front Office Team to ensure that Team Members are prepared and well-informed to deliver our Guests an exceptional experience from check-in through check-out. **What will I be doing?** As Night Manager, you will oversee the night-hour supervision of the Front Office Team to ensure that Team Members...


  • Doha, Qatar Zulal Wellness Resort Full time

    As a Front Office Supervisor, you will assist in management of daily Front Office Operations, including check in/out procedures, follow and adhere to company brand standards and always be available for guests as a point of contact. Minimum Skills and Expertise - Ensure all Duty shift procedures are being carried out and recorded on the shift checklist. -...


  • Doha, Qatar Gold Bay Hotels Full time

    **Join Our Team as a Hotel Front Office Supervisor!** Are you passionate about hospitality and leadership? We are seeking a dedicated and experienced Front Office Supervisor to join our dynamic team. **Responsibilities**: - Supervise daily operations of the front desk and guest services team. - Ensure exceptional guest experiences through effective...

  • Night Manager

    6 hours ago


    Doha, Qatar RAFFLES Full time

    **THE ROLE** The Night Manager (NM) assists Director of Front Office in the management of the Front Office team. The Night Manager is required to demonstrate humility in leadership of the team, be technically sound on Front Office software, has a guest centric approach in service delivery, be a confident communicator, composed problem solver and a sense of...


  • Doha, Qatar Hilton Full time

    Assistant Night Manager An Assistant Night Manager assists in the night-hour supervision of the Front Office Team to ensure Team Members are prepared and well-informed to deliver Guests an exceptional experience from check-in through check-out. **What will I be doing?** As Assistant Night Manager, you are responsible for managing the first impressions of...

  • Night Manager

    8 months ago


    Doha, Qatar Hilton Full time

    A Night Manager oversees the night-hour supervision of the Front Office Team to ensure that Team Members are prepared and well-informed to deliver our Guests an exceptional experience from check-in through check-out. **What will I be doing?** As Night Manager, you will oversee the night-hour supervision of the Front Office Team to ensure that Team Members...

  • Night Manager

    3 days ago


    Doha, Qatar Hilton Full time

    Night Manager - EMEA A Night Manager oversees the night-hour supervision of the Front Office Team to ensure that Team Members are prepared and well-informed to deliver our Guests an exceptional experience from check-in through check-out. **What will I be doing?** As Night Manager, you will oversee the night-hour supervision of the Front Office Team to...


  • Doha, Qatar Hilton Full time

    An Assistant Night Manager assists in the night-hour supervision of the Front Office Team to ensure Team Members are prepared and well-informed to deliver Guests an exceptional experience from check-in through check-out. **What will I be doing?** As Assistant Night Manager, you are responsible for managing the first impressions of our Guests by performing...