Executive - Ict
3 days ago
K
ey Responsibility
- Actively Monitor IT Service tickets, Mails and respond
- Monitor Data Replication and issues in the assigned company/companies. T
- his includes Sales, Transfer Orders and Staff Changes
- Check/Transfer sales posting issues in Designated company/companies
- Data director Installation and setting up data replication for new Shops in designated company/companies
- Traffic Counter Configuration and server sync
- Monitor data replication from overseas companies and if required take appropriate action/corrective measures in consultation with DBA or IT Manager
- Support Shop staff in X-Store related issues
- Handle issues related to Warehouse Management System
- Create/maintain Store database new and existing stores
- Create Point of Sales systems for new stores; test all the peripherals before dispatching the same to the store
- Actively monitor and resolve Promotion/Gift Voucher related issues
- Monitoring of schedulers, take corrective action
- Co-ordinate with other regional IT teams for data replication activities and projects
- Report new issues relating to the point-of-sale system to the DBA/IT Manager
- Maintain and manage Oracle Database system for Warehouse Management
- Visit Stores/Warehouse as per requirement for IT system setup/troubleshooting
- Office 365 account configuration, troubleshoot O365 related issues.
- System setup for New Employees
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