F&b Traning Officer

2 days ago


Doha, Qatar Ajwan Group Full time

**Key Responsibilities**:

- **Training Development**:

- Design and implement training programs for front-of-house and back-of-house staff on service protocols, menu knowledge, and beverage offerings.
- Create training materials, including manuals, presentations, and hands-on demonstrations.
- **Conducting Training Sessions**:

- Facilitate engaging training sessions that enhance team members’ knowledge of food and beverage service, including wine pairings and cocktail preparation.
- Conduct regular training workshops and refreshers to keep staff updated on new menu items and service techniques.
- **Performance Assessment**:

- Monitor staff performance and provide constructive feedback to improve service quality.
- Evaluate training effectiveness and adjust programs as needed to meet team and operational goals.
- **Collaboration**:

- Work closely with the Restaurant Manager and kitchen staff to ensure alignment on service standards and menu offerings.
- Assist in onboarding new employees, providing them with the tools and knowledge to succeed in their roles.
- **Guest Interaction**:

- Occasionally assist in the dining room to model best practices for staff and enhance guest experience.
- Address any guest inquiries or concerns related to food and beverage service.

**Qualifications**:

- Proven experience in a fine dining restaurant or upscale hospitality environment.
- Strong knowledge of food and beverage service, wine pairings, and culinary trends.
- Excellent communication, presentation, and interpersonal skills.
- Passion for training and mentoring staff, with a positive attitude and motivational approach.
- Proficient in using training tools and technology.

**Job Types**: Full-time, Permanent



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