Business Head
2 months ago
Key Responsibilities:
- Oversee the smooth operations of the academy, ensuring high standards of customer service.
- Collaborate with departments such as Marketing, Events, IT, HR, and Finance to achieve revenue targets and cost efficiency.
- Develop and implement business plans and strategies for growth.
- Maintain excellent relationships with internal and external stakeholders, including vendors.
- Lead and inspire a multi-cultural team, fostering collaboration and teamwork.
- Understand customer needs, forecast trends, and implement solutions to enhance satisfaction.
- Manage vendor relationships and ensure operational excellence.
- Represent the academy with strong public speaking and communication skills.
**Requirements**:
- Bachelor’s or Master’s degree from a reputed university.
- 5-7 years of relevant experience, with a minimum of 4 years in a leadership role managing teams.
- Proven track record in business operations, preferably within the arts or skills development industry.
- Strong business planning skills and a customer-centric approach.
- Excellent communication skills in English (oral and written).
- IT proficiency and a confident public speaker.
- Personal attributes: Enthusiastic, organized, flexible, and proactive with a pleasing personality.
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