Manager - Warehousing & Distribution

5 months ago


Doha, Qatar Swan Global WLL Full time

**Manager - Warehousing & Distribution**

**Project Duration** - 11 months

**Job Location**: Mesaieed

Duty Hours : 8 Hrs

**Education & Professional Qualification**:

- Bachelor’s Degree

**Professional Experience**:

- 6 - 8 years of experience in a similar role in the Logistics/ Warehousing & Distribution
- Experience in managing large number of personnel
- Previous experience in Customer Service and Operations is preferred

**Geographic Experience**:

- Middle East/GCC experience is preferred
- International experience is preferred

**Computer Skills**:

- Experience in using modern WMS systems

**Language Skills**:

- Fluent in English - both written and spoken
- Other languages are preferred

**Market/Industry/Functional Knowledge**:

- Knowledge of 3PL & 4PL, Oil & Gas, Warehousing at principal companies
- Broad knowledge of material handling, warehouse operations and transportation

systems
- Knowledge of the Occupational Safety and Health practices;
**Job Objective**

The 4PL Warehouse Manager is responsible for overseeing and managing all aspects

of warehouse operations within a fourth-party logistics (4PL) environment. This role

requires exceptional organizational skills, leadership abilities, and a strong

understanding of logistics and supply chain management principles. Collaborated

closely with clients, suppliers, and internal teams to ensure efficient and effective

warehouse operations that meet or exceed client expectations.

**Key Roles & Responsibilities**

**Warehouse Operations**

1. Build organizational efficiencies and processes to cover multiple areas of the

warehousing and distribution cycle (capacity planning, capital spending, gap analysis, etc.)

2. Drive inventory management, productivity, accuracy, and loss prevention programs

3. Work closely with the Senior Manager & Clients to set-up warehouse’s KPIs and track performance against KPIs

4. Continuous review of all Value-Added Services for profitability, customer retention

and growth in all activities

5. Participate in the tendering process and the development of Service Level Agreements (SLA) in line with customers’ requirements.

6. Manage effectively and efficiently all project activities and resources (human, financial, physical / material assets, etc.) in order to meet expected results Efficiencies and Systems

7. Prepare and develop budgets and annual activity and procurement work plans based on expected year-end outputs and prepare monthly reporting of performance vs. budget.

8. Develop basic revenue models, P&L, and cost-to-completion projections and make decisions accordingly.

9. Prepare qualitative substantive and periodic financial progress reports as may be required by the project(s)

10.Ensure the full utilization of the Warehouse Management System, visual management systems and customs systems.

11.Establish SOPs for warehouse operations and ensure that all warehouse personnel adhere to them.

**Client Relationship Management**

12.Serve as the primary point of contact for clients, addressing their inquiries, concerns, and requirements related to warehouse operations.

13.Collaborate with clients to understand their logistics needs and develop customized solutions to meet their unique requirements.

14.Regularly communicate with clients to provide updates on warehouse activities, performance metrics, and service enhancements.

**Supplier Coordination**

15.Coordinate with suppliers to ensure timely delivery of goods and materials to the warehouse.

16.Establish and maintain strong relationships with suppliers to optimize procurement

processes and minimize lead times.

17.Monitor supplier performance and address any issues or concerns that may impact warehouse operations or customer satisfaction.

**Leadership and Training**

18.Provide recommendations on new subordinate hires and ensure the availability of

all resources required to perform assigned tasks and activities.

19.Supervise subordinate staff, assign work activities, monitor performance and review results.

20.Act as a coach to subordinates, identify their training and career development,

recommend training courses and follow-up on their personnel records such as time sheets, discipline, vacations, leaves and absenteeism.

**Other**

21.Perform other job-related duties and projects as assigned.

**Communication**

**Internal Communication**:

- Senior Manager - Warehousing & Distribution, M&L Product and Functional Managers
- Corporate Finance Manager
- Procurement
- HSEQ
- Legal
- Sales

**Purpose**:

- Update on SLA Compliance issues and new services to be offered to existing

clients. Provide operational KPIs reports and process improvement initiatives. Work on process improvement
- Ensure financial data is accurate, timely and in accordance with company policies. Develop reporting systems to identify and capture key revenue and expense streams.
- Prepare RFQ, RFP and any other documentation required to procure all operating equipme



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