Customer Experience- Content Management Officer

About the role: We are currently recruiting for Content Management Specialist for Customer Contact Centre in Doha. As a Content Management Specialist, your primary responsibility is to manage and update Contact Centre Knowledge Management system and encourage correct and widespread usage of the knowledge base. Support all of Contact Centre operations by...

**Role Purpose**: The Digital Editorial Specialist is responsible for writing content in English for a leading arts and culture institution in Qatar. This role works closely with the Arabic editorial team and the Content Planning team to plan and coordinate digital content development and delivery and will research (if necessary), write and edit material...

**We are looking to hire a qualified Web Content Officer to join our Dynamic Team.** - A minimum of 3 years experience managing web & intranet portalcontent - Possesses a thorough understanding of how CMS works across external & internal digital touchpoints. - Possesses sufficient technical knowledge & skills of how to fully operate CMS. - Is highly...

About the role The Manager Customer Service Strategy is responsible for developing and implementing a Training & Development Strategy, a quality strategy and an Information & Content Management Strategy plan in line with the wider QR CCC objective of transitioning to Omni channel, revenue generating customer engagement centres. The role is responsible for...

**Responsibilities**: - **Administration & Office Management**_ - Oversee day-to-day office operations, ensuring all administrative activities run smoothly. - Manage office resources, supplies, and facilities, ensuring optimal functionality and efficiency. - Supervise the administrative team and delegate tasks to ensure timely and accurate execution of...

**Our Vision**: Our vision is to inspire brands and people to impact the world. To create big ideas that make a significant contribution to the planet, society, and the bottom line. We believe in today's world this is the best way for our clients to achieve sustainable growth. We achieve this by breaking down the barriers that restrict talent and ideas, we...

**About the role** We are recruiting for the role Customer Services Officer within Customer Contact Centre based in Doha, Qatar. The Customer Services Officer is responsible for all service delivery aspects of the Contact Centre. You will manage the service quality, service levels and revenue generation through teams in accordance with defined targets. You...

**About the role** Key Responsibilities: - Liaising with internal departments, outstations and group companies, in order to update content on the website on behalf of company-wide stakeholders, ensuring accuracy and usefulness on Qatar Airways' digital platforms. - Collaborate and provide support to the product development teams on projects by creating...

About the role Responsible for bringing the creative vision of the customer experience team to life in the form of first class creative storytelling that showcases and is representative of our world class customer experience. Support a communications team that conceives, designs, and leads the development of high-quality creative work that pushes the...

**About the Role** Manage all terminal operations at HIA, which includes though not limited to, check in & Boarding, Arrival Baggage handling, VIP operations, Trolley Services, Porterage services, PRM / Special Handling, Buggy operation, and areas associated with the planning, operation and delivery of these key areas to provide services as per agreed...

About the role Qatar Airways are excited to be launching a new opportunity to join our Customer Engagement & Loyalty team as a Loyalty Content Officer with knowledge of Arabic language. As a Loyalty Content Officer, you will provide verbal and written translation and interpretation of marketing materials, correspondence, forms, articles, and instructional...

You will manage and develop comprehensive commercial, in-flight service, and Cabin Crew training strategies in order to achieve corporate training and development goals through implementation of innovative and effective learning methods and technology. You will manage resources in terms of time, product, and people in order to deliver world class training...

An esteemed organization is hiring a Content Creator; Requirements; - Should have a minimum of 3-5 years of experience in content creation. - Should have a bachelor's degree in communication, journalism, or a related field. - Should have excellent Arabic & English communication skills. - Must be proficient in MS Office, Content Management Systems & Social...

The Executive Assistant provides on-going administrative support to a C-Suite executive at a leading arts and culture organization in Qatar. The Executive Assistant’s responsibilities include providing high-quality administrative support to ensure efficient operation of the executive office, supporting managers and employees through a variety of tasks...

**Role Purpose**: The Head of Digital Research & Analytics is responsible for establishing an integrated programme of user research and data analytics which will provide actionable user-insights and support data-driven decision-making for a leading arts and culture institution in Qatar. This role is responsible for identifying and defining user testing...

Role Summary The incumbent will be responsible for content creation, design development and implementation, and on-line partnership building.The incumbent is also responsible for maintaining a consistent brand look and feel throughout all web properties. Role Description Assist in the creation of Key Performance Indicators (KPIs) for performance...

_**KINDLY APPLY ONLY IF YOU POSSESS REQUIRED EXPERIENCE IN PREFERRED MARKETS.**_ **Be part of an extraordinary story, we are committed to solve the world’s biggest challenges.** About the role **Responsibilities** - Manage the daily activities of a content team composed of writers, graphic designers, videographers, and other industry professionals -...

**Job Summary**: You will be responsible for overseeing our content publishing needs in a fast-paced work environment. You will be responsible for content strategy, proofreading, editing, analyzing, and readership data. **Reporting Structure**: - This job reports to Senior Project Coordinator **Job Objectives**: - Create and update website...

**Job purpose**: Responsible for producing attractive content by creating and directing all initiatives to produce and market content through the website and social media platforms in multiple forms to increase web traffic, increase participation, generate qualified potential customers, retain customers and other positive customer-related results ,and help...

**Company**: Digiturnal (Established in 2019) **About Digiturnal**: Digiturnal is a dynamic creative agency based in Qatar, committed to delivering digital solutions that meet global standards. With a primary focus on designing, developing, and leading high-quality Marketing solutions at an affordable cost, we have gained a reputation for our dedication to...