Customer Service Director
3 days ago
About Us
We are QNB, the largest bank in the Middle East and Africa region, with a presence in over 31 countries.
We offer a wide range of financial solutions to our clients, from personal banking to corporate finance.
As a leader in the banking industry, we strive to stay ahead of the curve by continuously investing in technology and innovation.
Job Description
This role is responsible for managing and supervising a team of tellers to provide cash related services to customers over the counter.
The successful candidate will be responsible for ensuring that all transactions are processed efficiently and accurately, while maintaining high levels of customer satisfaction.
Main Responsibilities:
- Implement strategies and plans to achieve business targets.
- Process branch cash and other teller-related transactions.
- Ensure customer satisfaction at all times.
- Provide information to auditors and the Compliance function as required.
Requirements
University degree with experience in banking operations. Strong knowledge of customer service principles and practices.
-
Technical Services Director
22 hours ago
Doha, Baladīyat ad Dawḩah, Qatar StarWings Trading and Contracting WLL Full timeStarWings Trading and Contracting WLL is seeking an experienced Technical Services Director to lead our technical services department. As a key member of our senior leadership team, you will be responsible for developing and implementing strategies to improve operational efficiency, customer satisfaction, and revenue growth.Key responsibilities include...
-
Luxury Gift Services Director
3 days ago
Doha, Baladīyat ad Dawḩah, Qatar Cocoon Luxury Full timeWelcome to Cocoon Luxury:We are a dynamic and innovative gift wrapping service that delivers exceptional results for our clients. Our team of talented professionals works together to create stunning gifts that exceed expectations. We are seeking a Luxury Gift Services Director to join our leadership team and drive business growth.Job Overview:The ideal...
-
Culinary Services Director
9 hours ago
Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full timeJob Title: Culinary Services DirectorDescription: We are seeking a seasoned Culinary Services Director to oversee our food and beverage operations across multiple branches in Qatar. The ideal candidate will have a strong background in culinary arts, with expertise in menu planning, kitchen management, and staff supervision.Key Responsibilities:Daily...
-
Office Services Director
3 days ago
Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full timeWe are seeking an accomplished Office Services Director to lead our office services team at lxbfYeaa in Qatar and Kuwait. This role involves overseeing the delivery of high-quality office services, including administration, facilities management, and record keeping.The key responsibilities include:Strategic Planning: Developing and implementing strategic...
-
Customer Service Associate Role
6 days ago
Doha, Baladīyat ad Dawḩah, Qatar International Academy for Intercultural Development Full timeInternational Academy for Intercultural Development is seeking a highly motivated Support Specialist to join our team. As a key member of our customer-facing department, you will be responsible for delivering exceptional service to clients by addressing their inquiries, resolving issues, and ensuring a positive experience at all times.Key Qualifications:2-5...
-
Customer Service Director
3 days ago
Doha, Baladīyat ad Dawḩah, Qatar Pullman Doha West Bay Full timeRequired Skills and QualificationsProven experience in supervisory or management roles in a 5-star or luxury property, with a strong background in front office operations.A service-focused personality, with excellent leadership skills and the ability to inspire a team.Familiarity with Opera or similar systems, with the ability to adapt quickly to new...
-
Customer Service Director
3 days ago
Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full timeJob Description:As the Store Operations Manager at lxbfYeaa, you will be responsible for overseeing the day-to-day operations of our store, ensuring that all tasks are completed efficiently and effectively. This role requires strong organizational and problem-solving skills, as well as the ability to motivate and lead a team.Key Responsibilities:• Manage...
-
Technical Service Director
3 days ago
Doha, Baladīyat ad Dawḩah, Qatar Qatar Airways Full timeRole DescriptionThe Technical Service Director will oversee the technical aspects of the Group's Uniform Department requirements.Key responsibilities include:Preparing specifications for the development and enhancement of uniform products.Developing technical sheets detailing every construction parameter, fabric, component, measurement, packaging, and...
-
Retail Director
5 days ago
Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full timeCompany OverviewSephora is a leading beauty and cosmetics retailer, dedicated to providing an exceptional customer experience. As a Retail Director at Sephora, you will be responsible for overseeing store operations, driving sales growth, and developing high-performing teams.Job DescriptionThe ideal candidate will have a proven track record of managing store...
-
Sales and Service Director
2 days ago
Doha, Baladīyat ad Dawḩah, Qatar Anantara Hotels & Resorts Full timeAnantara Hotels & Resorts is seeking an experienced Sales and Service Director to join our team. As a key member of our retail operations team, you will be responsible for driving sales to meet or exceed targets, implementing promotions, and upselling products and services.Responsibilities:Develop and implement sales strategies to drive revenue...
-
Operations Director
1 day ago
Doha, Baladīyat ad Dawḩah, Qatar Al Abdulghani Motors Co. Full timeOperations Director - Mobility ServicesWe are seeking an experienced Operations Director to lead our Mobility Services department. The ideal candidate will have a proven track record of overseeing daily business performance, ensuring progress toward sales targets, and addressing pending invoices, applications, and deliveries.Key Responsibilities:Monitor...
-
Customer Experience Director
5 days ago
Doha, Baladīyat ad Dawḩah, Qatar Ooredoo Qatar Full timeJob PurposeThe Service Assurance Manager will be responsible for ensuring that Ooredoo meets its customer experience targets and obligations. This includes managing a team on all aspects of Service Assurance and effectively managing the Maintenance team for B2B customers.Key Performance IndicatorsMeet customer experience targets and obligations.Manage the...
-
Customer Service Representative
1 day ago
Doha, Baladīyat ad Dawḩah, Qatar Qatar National Bank (QNB) Full time**The Role of a Customer Service Officer**A Customer Service Officer at QNB is responsible for assisting the Head of Card Customer Service to achieve set objectives and provide efficient, friendly, and quality service to cardholders and merchants. The incumbent will also ensure educating cardholders and merchants on the use of latest technologies, such as...
-
Customer Service Manager
2 days ago
Doha, Baladīyat ad Dawḩah, Qatar ECCO Gulf Majorel Qatar Full timeJob OverviewECCO Gulf Majorel Qatar is seeking an experienced Call Center Team Leader to join our team.About the RoleThe successful candidate will be responsible for managing daily customer operations across multiple channels, including calls, emails, and in-person visits. Key responsibilities include addressing customer escalations and complaints promptly...
-
Customer Service Associate
22 hours ago
Doha, Baladīyat ad Dawḩah, Qatar Saleh Al Hamad Al Mana Co Full timeAt Saleh Al Hamad Al Mana Co, we are seeking a Customer Service Associate to join our dynamic team. This role involves providing exceptional customer service in a fast-paced environment, ensuring that customers receive a positive experience. You will be responsible for taking orders accurately, addressing customer needs promptly, and maintaining a friendly...
-
Customer Service Representative
3 hours ago
Doha, Baladīyat ad Dawḩah, Qatar Starlink Qatar Full timeThe ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists.ResponsibilitiesGreet and assist customers in a courteous and professional manner.Address customer inquiries and provide accurate information about products, services, and promotions.Handle customer...
-
Customer Service Representative
5 days ago
Doha, Baladīyat ad Dawḩah, Qatar ALI BIN ALI Full timeJob Overview:The Customer Service Representative is responsible for providing exceptional customer service and ensuring a seamless shopping experience for customers. As a key member of the ALI BIN ALI team, you will be responsible for managing cash transactions, operating cash registers, and maintaining a clean and organized store environment.Key...
-
Customer Service Representative
3 days ago
Doha, Baladīyat ad Dawḩah, Qatar Qatar Airways Full timeAbout the RoleWe are seeking a talented individual to join our team as a Customer Services Agent - Buggy Operator.In this role, you will provide exceptional assistance to all customers at designated areas, such as check-in counters, boarding gates, and transfer desks. You will also be responsible for handling assigned flights/areas, operating MATAR Buggy...
-
Hotel Service Excellence Director
2 days ago
Doha, Baladīyat ad Dawḩah, Qatar 1st-jobs Full timeWe are seeking a seasoned professional for the position of Hotel Service Excellence Director at our luxury hotel in Doha, Qatar.The successful candidate will be responsible for delivering exceptional guest experiences, ensuring high levels of satisfaction and loyalty among our guests.This role requires a strategic thinker who can lead and motivate a team to...
-
Customer Service Representative
3 days ago
Doha, Baladīyat ad Dawḩah, Qatar SWATX Full timeJob SummaryWe are seeking a skilled and empathetic Customer Service Representative to join our team at SWATX. As a key member of our support team, you will play a vital role in delivering exceptional customer experiences through active listening, prompt issue resolution, and accurate information provision.In this position, you will be responsible for...