Guest Service Officer

1 day ago


Baladīyat al Ghuwayrīyah, Qatar hyatt regency doha Full time
{"title": "Guest Service Officer - Reservations", "subtitle": "Join Our Team", "content": "

About Hyatt Regency Doha

Hyatt Regency Doha is a luxury hotel located in the heart of the city, offering a unique blend of modern design and exceptional service. Our hotel is committed to providing a stress-free environment for business and leisure travelers, with a focus on productivity and peace of mind.

About the Role

We are seeking a highly motivated and customer-focused Guest Service Officer - Reservations to join our team. As a key member of our reservations team, you will be responsible for developing and maintaining a high level of communication with all major sources of business, providing exceptional service through processing all reservation requests by phone, email, and RESERVE/OPERA systems.

Key Responsibilities

  • Develop and maintain a high level of communication with all major sources of business
  • Provide exceptional service through processing all reservation requests
  • Work under pressure to meet deadlines and deliver results

Requirements

  • Relevant degree or diploma in Hospitality or Tourism management
  • Exceptional interpersonal skills and ability to connect with guests
  • International experience in luxury hotel brands
  • Ability to work under pressure and meet deadlines

What We Offer

  • Competitive tax-free salary and benefits
  • Opportunities for career growth within the global company
  • Discounted rooms at Hyatt worldwide
", "lang_code": "en-US"}

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