Guest Service Officer
1 day ago
About Hyatt Regency Doha
Hyatt Regency Doha is a luxury hotel located in the heart of the city, offering a unique blend of modern design and exceptional service. Our hotel is committed to providing a stress-free environment for business and leisure travelers, with a focus on productivity and peace of mind.
About the Role
We are seeking a highly motivated and customer-focused Guest Service Officer - Reservations to join our team. As a key member of our reservations team, you will be responsible for developing and maintaining a high level of communication with all major sources of business, providing exceptional service through processing all reservation requests by phone, email, and RESERVE/OPERA systems.
Key Responsibilities
- Develop and maintain a high level of communication with all major sources of business
- Provide exceptional service through processing all reservation requests
- Work under pressure to meet deadlines and deliver results
Requirements
- Relevant degree or diploma in Hospitality or Tourism management
- Exceptional interpersonal skills and ability to connect with guests
- International experience in luxury hotel brands
- Ability to work under pressure and meet deadlines
What We Offer
- Competitive tax-free salary and benefits
- Opportunities for career growth within the global company
- Discounted rooms at Hyatt worldwide
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