Holistic Services Coordinator

19 hours ago


Doha, Baladīyat ad Dawḩah, Qatar Caravane Earth Full time
Job Description:
The Holistic Services Coordinator will play a vital role in developing and implementing holistic wellness programs at Caravane Earth. This position requires a strong background in wellness and the ability to lead a team of wellness professionals.

Main Responsibilities:
• Develop and implement comprehensive wellness programs that enhance the guest experience and promote a healthy environment within our resort.
• Collaborate with wellness experts to design and develop a diverse range of treatments and services.
• Coordinate and manage yoga & wellness appointments, bookings, and scheduling to optimize resource utilization.
• Ensure adherence to health, safety, and sanitation standards in all wellness areas and treatments.

Leadership and Development:
• Train and supervise a team of wellness professionals, including therapists, yoga instructors, and support staff.
• Provide ongoing coaching, mentoring, and performance feedback to ensure high-quality service delivery.
• Foster a positive work environment that promotes teamwork, professionalism, and personal growth.

Guest Experience:
• Deliver exceptional guest experiences by providing personalized attention, addressing inquiries, and resolving any issues or complaints promptly.
• Monitor guest feedback and reviews and take appropriate measures to continuously improve service quality.
• Develop and implement guest loyalty programs and initiatives to enhance customer satisfaction and retention.

Financial Management:
• Prepare and manage the wellness budget, including revenue forecasting, expense control, and profitability analysis.
• Monitor financial performance, identify areas for improvement, and implement strategies to maximize revenue generation and cost optimization.
• Conduct regular inventory management and maintain adequate stock levels of products, equipment, and supplies.

Qualifications:
• Bachelor's degree in hospitality management, wellness, or a related field is preferred.
• Prior wellness experience desired; experience in a health club setting.
• Excellent organizational and interpersonal skills.
• Proven experience in developing and managing wellness programs in the hospitality industry, ideally within a hotel or resort setting.
• Knowledge of spa and wellness services, fitness trends, nutrition, and relaxation therapies.

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