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Airport Hotel Front Desk Representative

2 months ago

Doha, Baladīyat ad Dawḩah, Qatar Course Full time

Job Title: Front Desk Agent – Airport Hotel

Company: Qatar Airways

Job Overview: We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at the Oryx Garden Hotel. As a Front Desk Agent, you will be responsible for providing exceptional service to our guests, ensuring their stay is memorable and enjoyable.

Key Responsibilities:

  • Provide professional and courteous service to guests, handling their requests and complaints in a timely and efficient manner.
  • Manage guest registrations, reservations, and payments, ensuring accuracy and attention to detail.
  • Offer personalized service to guests, providing information about hotel rooms, rates, and facilities.
  • Work collaboratively with the hotel team to ensure seamless service delivery and high levels of customer satisfaction.
  • Ensure all guest payments are balanced at the end of each shift.

Requirements:

  • High School Qualification
  • Fluency in written and spoken English, excellent interpersonal skills, and proficiency in computer applications.
  • Experience working in a multi-cultural environment with a high level of attention to detail.
  • Up to 2 years of job-related experience.
  • Pleasing personality and willingness to work on shifts.
  • Knowledge of Opera systems is a definite advantage.

Location: Doha, Qatar