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Hotel Service Manager

2 months ago

Doha, Baladīyat ad Dawḩah, Qatar IHG Hotels & Resorts Full time
{"title": "Concierge Supervisor Role", "description": "Concierge Supervisor

As a key member of our IHG Hotels & Resorts team, you will play a vital role in delivering exceptional guest experiences. Your responsibilities will include:

  • Leading the day-to-day operations of the concierge desk, ensuring seamless guest interactions and personalized service
  • Providing expert recommendations and assistance to guests on local attractions, dining, and activities
  • Coordinating with hotel departments to ensure smooth guest experiences and resolving any issues promptly
  • Training and mentoring concierge team members to maintain high service standards
  • Maintaining up-to-date knowledge of local events, attractions, and transportation options to enhance guest experiences

What We're Looking For

  • Similar experience in a luxury hotel and/or resort environment
  • Knowledge of Opera PMS is an advantage
  • Strong communication and interpersonal skills, with excellent command of written and spoken English
  • Additional language skills are an added advantage
  • Strong organizational and multitasking abilities, with a focus on delivering exceptional results in a fast-paced environment
", "requirements": "Requirements
  • Similar experience in a luxury hotel and/or resort environment
  • Knowledge of Opera PMS is an advantage
  • Strong communication and interpersonal skills, with excellent command of written and spoken English
  • Additional language skills are an added advantage
  • Strong organizational and multitasking abilities, with a focus on delivering exceptional results in a fast-paced environment
", "benefits": "What We Offer
  • A dynamic and supportive work environment
  • Opportunities for career growth and professional development
  • A competitive salary and benefits package
", "contact": "

Please submit your application through our website.

", "lang_code": "en-US"}