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Senior Technical Solutions Consultant

1 week ago

Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full time

About Us

Midis Group is an international organization bringing the world's leading technology brands and ICT solutions to customers across Eastern Europe, Middle East and Africa.

We're a vibrant community built on integrity, entrepreneurial spirit, local expertise, and proven results. Our 5000+ employees present across nearly 40 countries are dedicated to delivering value that makes us the ideal growth partner to achieve more with technology.

We don't just open doors, we unlock opportunities.

Job Scope

The Pre-Sales Engineer plays a crucial role in advising and coordinating with the Sales team on all technical issues and services related but not limited to account penetration strategies, pre-sales implementations, solution design and training. As a technical expert, S/He builds strong relationships with the vendors, partners and customers and drives the business through multiple technical initiatives.

Main Duties And Responsibilities

  1. Act as a subject matter expert in technical/solutions design of the assigned products/services portfolio;
  2. Work with the Sales team to develop and implement specific account penetration strategies and achieve set targets;
  3. Collaborate with the Sales team in qualifying opportunities, supporting and advising on the technical aspect of the sales lifecycle including technical qualification, presentation of solution proposals and high-level designs and demonstrations;
  4. Run, manage and drive proof of concepts (POC) and request for proposals (RFP) and close opportunities from a pre-sales and implementation perspective;
  5. Build sound relationships with the vendors, partners and customers in support of sales objectives;
  6. Lead technical sales calls;
  7. Manage adoption, integration and value generation of the assigned products/services within the customer/partner business;
  8. Complete required pre-sales documentation in a quick and accurate manner;
  9. Develop content, train and support partners and customers;
  10. Respond to pre-sales and post-sales queries during assigned rotations and after-hours and escalate issues if needed;
  11. Put available systems into practice (CRM for leads, opportunity and deal registration management) for output efficiency and standardization;
  12. Liaise with the sales team to provide feedback from clients on product requirements;
  13. Stay abreast of market trends, products and competitors landscapes.

Requirements

  1. Bachelor's degree in Computer Engineering, Computer Science or any other related field
  2. At least 3 years of relevant experience
  3. Deep understanding of IT protocols
  4. Strong technical knowledge of IT solutions (security, infrastructure, networking, software and cloud)
  5. Vendor technical certifications
  6. Proficient in MS Office applications