Raffles Doha Hostess
3 days ago
We are seeking a highly skilled and experienced Hostess to join our team at Raffles Doha. As a Hostess, you will be the first point of contact for our guests and will be responsible for ensuring a warm and welcoming experience for all.
Key Responsibilities:- Guest Service: Provide exceptional service to all guests, ensuring their needs are met and exceeded.
- Front Desk Operations: Manage the front desk area, including checking in and out guests, handling room assignments, and responding to guest inquiries.
- Communication: Maintain effective communication with guests, colleagues, and management to ensure seamless service delivery.
- Teamwork: Collaborate with other departments, including Food and Beverage, Housekeeping, and Maintenance, to ensure a smooth and efficient operation.
- Problem-Solving: Anticipate and resolve guest complaints and issues in a professional and courteous manner.
- Knowledge and Skills: Possess a strong knowledge of hotel operations, including room types, amenities, and services. Demonstrate excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
- Adaptability: Be flexible and adaptable, with the ability to work varying shifts, including evenings, weekends, and holidays.
- Quality and Safety: Maintain a high level of quality and safety standards, adhering to hotel policies and procedures.
- Continuous Improvement: Participate in ongoing training and development to enhance skills and knowledge, and contribute to the continuous improvement of hotel operations.
- Education: High school diploma or equivalent required.
- Experience: Minimum 1 year of experience in a similar role, preferably in a luxury hotel environment.
- Language: Fluency in English required, with the ability to communicate effectively with guests and colleagues.
- Certifications: Possess any relevant certifications, such as CPR or First Aid.
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Doha, Baladīyat ad Dawḩah, Qatar Raffles Doha Full time{"title": "Hostess", "description": "Join Our Team as a Hostess at Raffles DohaWe are seeking a highly skilled and experienced Hostess to join our team at Raffles Doha. As a Hostess, you will be the first point of contact for our guests and will be responsible for ensuring a warm and welcoming experience for all.Key Responsibilities:Guest Experience: Provide...
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Doha, Baladīyat ad Dawḩah, Qatar Raffles Doha Full time{"title": "Hostess", "description": "Join Our Team as a Hostess at Raffles DohaWe are seeking a highly skilled and experienced Hostess to join our team at Raffles Doha. As a Hostess, you will be the first point of contact for our guests and will be responsible for ensuring a warm and welcoming experience for all.Key Responsibilities:Guest Experience: Provide...
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