Hotel Operations Manager
5 days ago
As a Reservations Manager at Hyatt, you will play a key role in creating exceptional customer experiences for our guests. We are seeking a highly skilled and motivated individual to join our team and help us deliver seamless, intuitive, signature experiences that make our guests' stay free from stress and filled with success.
About the Role:This is an exciting opportunity to be part of our Reservations team and work closely with the Revenue Manager, Sales and Marketing Department, and other departments in Rooms Division to maximize room yield through inventory control while delivering exceptional customer service in line with the Hyatt Brand Standards.
Key Responsibilities:- Manage daily functions of the department
- Work closely with the Revenue Manager to optimize room yield
- Develop and implement strategies to improve guest satisfaction
- Collaborate with the Sales and Marketing Department to promote hotel services
- Exceptional interpersonal skills and ability to connect with guests
- International experience in luxury hotel brands demonstrating adaptability to various cultures and environments
- Desire to constantly learn and grow
- Ability to work under pressure
- Competitive tax-free salary and benefits
- Opportunities for career growth within the global company
- Discounted rooms at Hyatt worldwide
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