Guest Service Representative

2 months ago


Doha, Baladīyat ad Dawḩah, Qatar Marriott Qatar Full time
Job Overview

We are seeking a skilled Guest Relation Agent to join our team at the Sheraton Grand Doha Resort & Convention Hotel. As a key member of our Rooms & Guest Services Operations team, you will be responsible for providing exceptional service to our guests and ensuring their stay with us is memorable and enjoyable.

Key Responsibilities
  • Provide warm and welcoming service to guests, responding to their needs and resolving any issues promptly
  • Work closely with the front desk team to ensure seamless check-in and check-out processes
  • Assist with room assignments, key card distribution, and other related tasks
  • Collaborate with other departments to ensure guests receive a high level of service and support
Requirements

To be successful in this role, you will need to possess excellent communication and interpersonal skills, as well as the ability to work in a fast-paced environment. You should also be able to work independently and as part of a team, with a strong focus on delivering exceptional customer service.

We offer a competitive salary and benefits package, as well as opportunities for career growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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