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Hotel Ambassador

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Doha, Baladīyat ad Dawḩah, Qatar Accor Full time
Key Responsibilities

We are seeking a highly skilled and experienced professional to join our team as a Concierge Supervisor. As a key member of our hotel team, you will be responsible for ensuring that all guests and visitors receive a warm and welcoming experience.

Key Accountabilities:

  • Provide exceptional customer service and create a positive first impression for all guests and visitors.
  • Develop and maintain a thorough knowledge of the local area, including tourist attractions, business locations, and local events to assist leisure and business travelers.
  • Coordinate the duties of the hall porters, including luggage delivery, collection, storage, and valet parking services.
  • Train and develop staff to ensure they have the skills and knowledge required to provide excellent customer service.
  • Be aware of group and VIP arrivals, as well as short-term business trends to ensure seamless service delivery.

About Us:

Accor is a leading hospitality company with a commitment to delivering exceptional customer experiences. We are passionate about providing our guests with memorable stays and creating a positive impact on the communities we serve.