Hostess
5 days ago
The Hospitality Ambassador is responsible for creating a warm and welcoming atmosphere for customers as they arrive and depart from our establishment, ensuring they have an exceptional dining experience.
Key Responsibilities:
- Scheduling and Coordination: Schedule dining reservations and arrange parties or special services for diners, coordinating with the Manager to ensure seamless preparations.
- Customer Greeting and Seating: Greet arriving customers with a friendly and approachable demeanor, seat them, and provide menus as they wait for service.
- Quality Control: Assist in inspecting the serving stations in the dining area to maintain neatness and cleanliness.
- Team Support: Direct and instruct waiters/waitresses on customer needs to ensure prompt and high-quality service from the moment customers arrive.
- Work Station Preparation: Prepare the work station, maintain an organized reservation book, and ensure menus are clean and free of stains.
Requirements and Qualifications:
- Effective Communication: Possess good communication skills.
- Language Proficiency: Fluency in English is required, with Arabic being a desirable asset.
- Previous Experience: Previous experience in the hospitality industry is a plus.
- Education: A technical degree or diploma in Hospitality or Food and Beverage is preferred.
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