Duty Manager Customer Experience
2 weeks ago
We are seeking an experienced Duty Manager to join our team, focusing on delivering exceptional customer experiences. The successful candidate will be responsible for managing, facilitating, and coordinating all customer-related enquiries within designated airlines, ensuring customer needs are met at all times.
Key responsibilities include planning and supporting menu presentation, recording customer feedback and requirements, and collaborating with internal departments to gather information and facilitate effective communication. Other essential duties include:
- Liaising with Finance & Contracts department regarding Catering Agreements, ensuring timely and professional handling.
- Participating in establishing, enhancing, and maximizing Customer Service KPIs.
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Customer Engagement Specialist
1 week ago
Doha, Baladīyat ad Dawḩah, Qatar Qatar Duty Free Full timeCustomer Engagement SpecialistWe are seeking an experienced Customer Engagement Specialist to join our Customer Engagement & Loyalty department. The successful candidate will be responsible for managing relationships with key stakeholders, including senior leadership, and developing strategies to grow and maintain a portfolio of non-airline partners.Key...
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Customer Care Duty Manager
2 weeks ago
Doha, Baladīyat ad Dawḩah, Qatar Tanqeeb Full timeAs Customer Care Duty Manager within Qatar Aircraft Catering Company, you will be responsible for managing, facilitating and coordinating all enquiries related to your designated Airline Customers. You will ensure customer needs are met at all times whilst promoting and maintaining the highest standard of corporate values. You will contribute towards and...
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Manager Customer Experience
2 weeks ago
Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full timeAbout The RoleManage all terminal operations at HIA, which includes though not limited to, check in & Boarding, Arrival Baggage handling, VIP operations, Trolley Services, Porterage services, PRM / Special Handling, Buggy operation, and areas associated with the planning, operation and delivery of these key areas to provide services as per agreed service...
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Manager Customer Experience
2 weeks ago
Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full timeAbout the RoleManage all terminal operations at HIA, which includes though not limited to, check in & Boarding, Arrival Baggage handling, VIP operations, Trolley Services, Porterage services, PRM / Special Handling, Buggy operation, and areas associated with the planning, operation and delivery of these key areas to provide services as per agreed service...
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Manager Customer Exp Design
2 weeks ago
Doha, Baladīyat ad Dawḩah, Qatar Qatar Duty Free Full timeThis is a pivotal role in shaping the customer journey, ensuring that every interaction a customer has with the ground experience is not only satisfactory but exceeds expectations. By focusing on innovative concepts and services, from check-in to lounges, departures and arrival experiences, you are setting a new benchmark for customer experience. Your...
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Duty Manager
1 week ago
Doha, Baladīyat ad Dawḩah, Qatar QATAR Airways Full timeJob descriptionOverview:We are currently seeking a highly motivated and experienced Terminal Duty Manager to join our team. As the Terminal Duty Manager, you will oversee the entire passenger terminal complex activities, ensuring smooth operations and exceptional customer service. This is a 24/7 role that reports to the Senior Manager Terminal Operations,...
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Customer Care Duty Officer
2 weeks ago
Doha, Baladīyat ad Dawḩah, Qatar Qatar Airways Full timeJob Description - Customer Care Duty Officer (215680)Job PostingMar 27, 2025, 5:38:05 PMPrimary LocationDohaUnposting DateApr 3, 2025, 8:59:00 PMDescriptionAs a Customer Care Duty Officer you will be responsible to liaise with Business Customers, communicate all updates and information and their special requirements to all relevant stakeholders and to...
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Customer Experience Professional
1 week ago
Doha, Baladīyat ad Dawḩah, Qatar Tivoli Full timeWe are looking for a Customer Experience Professional to join our team at Tivoli. As a Barista, you will be part of a dynamic team that strives to deliver exceptional guest experiences.Your main duties and responsibilities include handling guest inquiries, operating food and beverage outlets efficiently, and maintaining high standards of quality and...
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Customer Experience Manager
2 weeks ago
Doha, Baladīyat ad Dawḩah, Qatar COREcruitment Full timeJob Title : Customer Experience Manager - DigitalLocation : Middle EastPackage : basic salary circa $6,000 - $8,500 per month, plus accommodation allowance, transportation allowance, expat benefitsI'm currently supporting a global hospitality group, based in the Middle East, with their search for a Customer Experience Manager - Digital.The group are one of...
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Duty Officer Customer Support
2 weeks ago
Doha, Baladīyat ad Dawḩah, Qatar Qatar Airways Full timeJob DescriptionThe Duty Officer Customer Support will be responsible for liaising with Business Customers, communicating updates and information to relevant stakeholders, and supporting in ensuring customer specifications are achieved through proper management.Key Responsibilities:Conduct quality checks to maintain QACC quality and hygiene standards.Map...
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Customer Experience Manager
6 days ago
Doha, Baladīyat ad Dawḩah, Qatar Canon EMEA Full timeAbout the RoleWe are seeking an experienced Customer Experience Manager to join our team at Canon EMEA. In this role, you will be responsible for delivering exceptional customer service and support to our Management Print Services (MPS) clients.Key Responsibilities:Manage daily client interactions, responding to queries and resolving issues in a timely and...
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Customer Experience Manager
6 days ago
Doha, Baladīyat ad Dawḩah, Qatar MCG Talent Full timeJob Title: Customer and Applied Design Manager Location: Riyadh, KSA / Doha, Qatar Industry: Management Consultancy Full-Time | On-Site with Travel FlexibilityJob Overview:We are seeking a **Customer and Applied Design Manager** to join our client's dynamic management consulting team. This role is ideal for a strategic thinker and customer-centric innovator...
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Customer Experience Manager
2 weeks ago
Doha, Baladīyat ad Dawḩah, Qatar COREcruitment Full timeLocation: Middle EastPackage: basic salary circa $6,000 - $8,500 per month, plus accommodation allowance, transportation allowance, expat benefitsI'm currently supporting a global hospitality group, based in the Middle East, with their search for a Customer Experience Manager - Ground & Lounges.The group is one of the pioneering brands globally in luxury...
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Marketing and Customer Experience Manager
2 days ago
Doha, Baladīyat ad Dawḩah, Qatar Alaqat | عـلاقـات Full timeJob SummaryAlaqat | عـلاقـات is seeking a highly skilled and experienced Marketing Specialist to join our team. In this role, you will be responsible for developing and implementing effective marketing strategies to drive business growth and customer engagement.The successful candidate will have a strong background in marketing and communications,...
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Customer Experience Specialist
6 days ago
Doha, Baladīyat ad Dawḩah, Qatar Apparel Group Full timeOur Company CultureAt Apparel Group, we foster a culture that values teamwork, respect, and continuous improvement. Our Sales Associate team is essential to our success, and we are looking for individuals who share our values and are passionate about delivering exceptional customer experiences.About the Role:Represent the Apparel Group brand by providing...
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Customer Experience Manager
6 days ago
Doha, Baladīyat ad Dawḩah, Qatar Al Futtaim Group Full timeRole Description:As a Sales Executive, you will play a key role in driving sales growth, maintaining high standards of visual merchandising, and providing exceptional customer experiences. You will work closely with the shop-in-charge to manage inventory levels, monitor sales performance, and implement visual merchandising plans.Responsibilities:Sales...
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Customer Experience Manager
1 week ago
Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full timeJob DescriptionWe are seeking an experienced Loyalty Specialist to join our team at lxbfYeaa. In this role, you will play a crucial part in managing our loyalty program and using it as a powerful marketing tool to increase customer retention and visiting frequency.Main Responsibilities:Strategic Planning: Develop and implement an annual loyalty marketing...
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Customer Experience Manager
7 days ago
Doha, Baladīyat ad Dawḩah, Qatar The Sybarite Full timeIn this exciting contract role, you will have the opportunity to work with a leading luxury experience and lifestyle management company, The Sybarite. As a Property Sales Administrator, you will be responsible for handling day-to-day customer service tasks, processing orders, and providing administrative assistance for our luxury property clients.About The...
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Terminal Duty Manager
1 week ago
Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full timeOverview:As the Terminal Duty Manager, you will play a crucial role in overseeing the daily operations of our terminal. You will be responsible for managing a team of terminal staff, ensuring operational efficiency, and maintaining the highest standards of safety and customer service.Responsibilities:Manage and supervise terminal operations, ensuring...
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Customer Experience
2 weeks ago
Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full timeAbout The RoleYou will be responsible for managing day-to-day operations of the Al Safwa Spa within HIA Lounges, to deliver excellent guest service experience. You will manage staff, oversee facility maintenance and contribute in maximizing the revenue and achieve the department's annual budget and be accountable for maintaining and operating within...