Senior Manager, Cards Settlement Expert
3 days ago
**Job Overview**
We are seeking a highly experienced Senior Manager to lead our Cards Settlement team. As a key member of the Retail Operations department, you will be responsible for managing the day-to-day operations of card settlement and reconciliation.
The successful candidate will have a strong background in payment processing and reconciliation, with a minimum of 10 years' experience in a managerial role. They will be expected to possess excellent communication and organizational skills, as well as advanced knowledge of MS Office and Microsoft Excel.
In this role, you will be responsible for:
- Managing the Visa/MasterCard/Diners/NAPS cards settlement processing in line with scheme guidelines and SOPs.
- Ensuring all daily reports are reviewed and actions taken promptly on debit/credit card rejected transactions and recovery.
- Resolving customer complaints related to card settlements within agreed TAT.
- Maintaining good relationships with other business teams, scheme support members, and QCB NAPS team.
- Creating and executing staff training plans to enhance product knowledge and technical skills.
The ideal candidate will have a Bachelor's degree in Finance or equivalent and be proficient in process re-engineering and operations transformation.
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Senior Manager, Cards Settlement
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Executive, Card Management and Settlements
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Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full time**Key Accountabilities**The Cards Settlement Manager is accountable for the following key areas:Managing the daily activities of the Cards Settlement team, including monitoring and resolving unmatched reconciliation items under Cards Settlement suspense accounts.Ensuring all service level expectations are met, with high-quality customer service and minimal...
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Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full time**Job Description**The Cards Settlement Manager is a critical role within the Retail Operations department, responsible for ensuring the smooth operation of card settlement and reconciliation processes.The key responsibilities of this role include:Managing the daily activities of the Cards Settlement team, including monitoring and resolving unmatched...
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Senior Developer, Cards
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