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Executive, Card Management and Settlements

1 week ago

Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full time

**Key Accountabilities**

The Cards Settlement Manager is accountable for the following key areas:

  • Managing the daily activities of the Cards Settlement team, including monitoring and resolving unmatched reconciliation items under Cards Settlement suspense accounts.
  • Ensuring all service level expectations are met, with high-quality customer service and minimal TAT delays.
  • Leading and motivating the team to deliver high-quality services, with a focus on continuous improvement.
  • Developing and implementing process improvements to enhance the client experience.
  • Collaborating with other business teams, scheme support members, and QCB NAPS team to achieve common goals.

The successful candidate will have a strong background in payment processing and reconciliation, with a minimum of 10 years' experience in a managerial role.