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Service Delivery Lead

1 week ago

Doha, Baladīyat ad Dawḩah, Qatar AFRICASHORE Full time
About the Job

This exciting opportunity as Technical Services Manager at AFRICASHORE requires a seasoned professional with expertise in service operations and technical management. You will be responsible for directing the day-to-day activities of field staff, ensuring timely completion of maintenance jobs and providing top-notch customer service.

Key responsibilities include:

  • Planning and executing maintenance jobs efficiently to ensure customer satisfaction and cost-effectiveness
  • Guiding and assisting technicians in service problems, focusing on quick resolution and minimal downtime
  • Preparing job cards, inspection reports, and time sheets for accurate tracking of work hours and expenses
About You

To excel in this role, you should possess:

  • Experience in HVAC or related industries
  • Excellent communication and interpersonal skills
  • Ability to analyze data to identify trends in material usage and labor costs
  • Certifications in relevant technical fields
About Us

AfricaShore values innovation and teamwork, offering a dynamic work environment and opportunities for growth and development.