Learning Experience Specialist

5 days ago


Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full time

**Job Overview**

The ABS Corporate Learning Center seeks a highly skilled and experienced individual to support the delivery of virtual training sessions, manage the learning management system (LMS), and provide administrative assistance. The successful candidate will be responsible for coordinating the scheduling of presenters, facilitating virtual classroom sessions, and ensuring seamless delivery of courses.

  • **Key Responsibilities:**
  • Support employees and clients with training-related issues, troubleshoot end-user problems, and resolve technical issues in a timely manner.
  • Stay up-to-date with LMS releases, participate in functionality testing, and promote adoption of new features among ABS employees and clients.
  • Manage LMS administration, including scheduling classes, managing registrations, distributing learning materials, and resolving support tickets.
  • Coordinate presenter scheduling for classroom training sessions.
  • Provide technical coordination and support for virtual classroom sessions via virtual training platforms.
  • Produce high-quality VILT sessions, utilizing interactive tools, answering learner questions, creating and distributing links, and troubleshooting issues.
  • Develop and maintain the Academy's course quality feedback system, compiling feedback reports for each delivered course.
  • Maintain course delivery statistics for the learning center.
  • Process invoices and accounts payable, keeping the Academy Manager informed of status and any issues regarding invoicing or Accounts Payable.
  • Inform the Corporate Learning Center of activities or emerging issues that may impact LMS performance or other learning technologies.


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