Reservations Specialist
2 months ago
You are the beginning of an exceptional guest experience at Crew Life at Sea. As a Reservations Specialist, you will make our guests feel welcome and reflect the exceptional experience they come to expect when they arrive.
Key Responsibilities:
- Consistently offer exceptional, friendly, and engaging service to our guests.
- Ensure the best selection for the guest and maximize revenue through upselling.
- Update reservations to ensure a flawless check-in and check-out process.
- Assist guests with hotel facilities in an informative and helpful way.
- Take ownership of guests' requests and ensure follow-up according to our hotel standards.
- Follow department policies, procedures, and service standards.
- Recommend property facilities and assist guests with information and special requests.
- Book room reservation requests, enter rooming lists, and update accurate information in the system.
- Other duties as assigned.
Requirements:
- Computer literate in Microsoft Windows applications required.
- Ability to work cohesively as part of a team.
- Ability to focus attention on guest needs, remaining calm and courteous at all times.
- Guest-focused personality is essential; experience is an asset.
- Preferably prior experience working with Opera or a related system.
- Strong interpersonal and problem-solving abilities.
Work Environment:
Crew Life at Sea is a dynamic and fast-paced environment. As a Reservations Specialist, you will be working in a team-oriented setting, providing exceptional service to our guests.
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Reservations Specialist
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Doha, Baladīyat ad Dawḩah, Qatar Crew Life at Sea Full timeCrew Life at Sea: Reservations FOH **About the Role** As a Reservations Specialist at Crew Life at Sea, you will be the first point of contact for our guests, setting the tone for an exceptional experience. Your primary responsibility will be to ensure seamless reservations and check-in/check-out processes, while providing top-notch service and exceeding...
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Reservations Specialist
2 months ago
Doha, Baladīyat ad Dawḩah, Qatar Crew Life at Sea Full timeCrew Life at Sea: Reservations FOH **About the Role** As a Reservations Specialist at Crew Life at Sea, you will be the first point of contact for our guests, setting the tone for an exceptional experience. Your primary responsibility will be to ensure seamless reservations and check-in processes, while providing top-notch service and support to our valued...
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Doha, Baladīyat ad Dawḩah, Qatar Crew Life at Sea Full timeCrew Life at Sea: Reservations FOH **About the Role** As a Reservations Specialist at Crew Life at Sea, you will be the first point of contact for our guests, setting the tone for an exceptional experience. Your primary responsibility will be to ensure seamless reservations and check-in processes, while providing top-notch service and exceeding guest...
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