Reservations Operations Manager

2 days ago


Doha, Baladīyat ad Dawḩah, Qatar Accor Full time

Accommodation Reservations Specialist

**Key Responsibilities:**

* Provide exceptional customer service to guests and internal stakeholders
* Collaborate with the Reservations Manager to develop and implement strategies to maximize revenue and occupancy
* Manage and coordinate all group and individual reservations, ensuring seamless execution and high levels of guest satisfaction
* Foster strong relationships with the Sales, Conference, and Accounting teams to drive business growth and efficiency
* Prepare and present regular reports to stakeholders, highlighting key performance indicators and areas for improvement
* Stay up-to-date with industry trends and best practices to continuously improve service standards and revenue generation

**What You'll Need:**

* Strong communication and interpersonal skills
* Ability to work in a fast-paced environment with multiple priorities
* Proficiency in hotel management systems and software
* Strong analytical and problem-solving skills

**About Accor:**

Accor is a world-leading hospitality group offering unique and personalized experiences in over 4,800 hotels and resorts across 100 countries. We are committed to delivering exceptional service and creating memorable experiences for our guests.



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