Customer Service Representative
6 days ago
Job Description: Sales Assistant - M&S Qatar
Marks & Spencer, part of Al Futtaim Retail, is a globally recognized retail brand offering stylish, high-quality clothing and home products as well as outstanding foods.
We are looking to recruit a Sales Assistant for our Marks & Spencer store in Qatar. As a Sales Assistant, you will report to the Commercial Department Manager and be responsible for:
- Providing exceptional customer service to meet customer needs.
- Processing transactions efficiently and accurately.
- Advising customers on products and services.
- Meeting sales targets through effective sales techniques.
- Maintaining store displays and ensuring the store is well-organized.
- Taking pride in your work and maintaining a high standard of quality.
- Following established operating procedures.
- Delivering an enjoyable shopping experience to customers.
To be successful in this role, you will need:
- Excellent customer service skills to build strong relationships with customers.
- Effective communication and negotiation skills to resolve customer queries and issues.
- Familiarity with computer systems to process transactions efficiently.
- Good presentation and organizational skills to maintain a high standard of appearance and organization.
- A passion for the retail industry and a commitment to delivering exceptional results.
- Ability to work flexible shifts, including weekends and public holidays.
- Comfort with physical work and willingness to perform tasks as required.
- Strong team player with excellent interpersonal skills to collaborate effectively with colleagues.
- Pride in achieving individual targets and contributing to team success.
- Flexibility and punctuality to meet business demands and deadlines.
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