Business Process Improvement Associate

3 days ago


Doha, Baladīyat ad Dawḩah, Qatar Tivoli Full time

About Our Team

At Tivoli, we pride ourselves on being a dynamic and supportive team. As a Guest Service Center Agent, you will have the opportunity to work closely with our business stakeholders to drive quality improvements and deliver exceptional results.

Your Key Responsibilities

  • Partner with our business teams to identify areas for improvement and develop strategies for implementation.
  • Conduct thorough audits to assess compliance with quality standards and make recommendations for improvement.
  • Collaborate with our team to develop and maintain accurate records of product complaints and quality tracking systems.

The Ideal Candidate

  • You have a minimum of 5 years of experience in a similar role within Utilities, with a proven track record of delivering high-quality results.
  • You possess working knowledge of BGAS certification and are committed to ongoing professional development.
  • You are highly adaptable and able to thrive in a fast-paced environment.
  • You enjoy building strong relationships with colleagues and stakeholders.
  • You have excellent problem-solving skills and are confident working under pressure.


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