Luxury Retail Leader

1 day ago


Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full time

About Trafalgar Luxury Group

We are a leading luxury retailer in the watches, jewelry, fashion, and technology industries. Our commitment to delivering exceptional customer experiences sets us apart as the partner of choice for lifestyle experiential luxury retail.

Job Purpose

We seek a highly motivated and organized individual to join our team as an Assistant Store Manager. The ideal candidate should have a strong background in retail management, exceptional leadership skills, and a customer-centric approach. As an Assistant Store Manager, you will play a key role in supporting the day-to-day operations of the store, ensuring a positive customer experience, and contributing to the overall success of the business.

Key Responsibilities

  1. Staff Supervision: Supervise and train staff to ensure they possess the necessary skills and knowledge to deliver exceptional customer service.
  2. Performance Review: Regularly review staff performance and provide constructive feedback to help them improve.
  3. Team Collaboration: Collaborate with team leads to set and achieve team-specific goals that align with the company's overall objectives.
  4. Inventory Management: Purchase inventory based on current trends, availability of new products, and customer interest to ensure maximum purchasing appeal.
  5. Visual Merchandising: Display merchandise in a way that maximizes purchasing appeal and creates an engaging shopping environment.
  6. Sales and Product Demonstrations: Organize sales and product demonstrations to showcase products and create opportunities for customers to interact with them.
  7. Reporting and Recommendations: Prepare sales and customer reports, analyze data, and make recommendations for improvements to increase sales and enhance customer satisfaction.
  8. Customer Service: Interact with customers, resolve complaints or grievances, and ensure their needs are met in a timely and professional manner.


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