Tour Experience Coordinator

6 days ago


Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full time
Job Summary

At lxbfYeaa, we are seeking a highly skilled Tour Experience Coordinator to join our team. As an Experiences Curator / Customer Services representative, your primary responsibility will be to efficiently manage tour bookings and inquiries, ensuring seamless integration of our tours on our website and third-party agency websites.

Your role will play a crucial part in providing exceptional customer service by handling our hotline and info email, forwarding and closing bookings, and assisting customers throughout their journey.

  • Manage tour bookings and inquiries received through the hotline and info email, ensuring prompt and accurate responses to customer queries.
  • Provide exceptional customer service by assisting customers in selecting and booking tours, answering questions, and addressing concerns or issues in a professional and timely manner.
  • Collaborate with the operations team to ensure availability and schedule tours, ensuring accurate and up-to-date information is communicated to customers.

Tour Integration and Coordination

  • Handle all aspects of tour integration on our websites, ensuring accurate and attractive presentation of tour details, availability, pricing, and booking options.
  • Coordinate with third-party agency websites to integrate our tours, ensuring consistent branding and accurate information across all platforms.


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