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Doha Hotel Services Coordinator

2 weeks ago

Doha, Baladīyat ad Dawḩah, Qatar SP - Abesq Doha Hotel & Residences (DOHDH) Full time

**Creating Memorable Guest Experiences**

We are seeking a highly motivated and dedicated Front Office Manager to join our team at SP - Abesq Doha Hotel & Residences. As a key member of our Rooms Division, you will be responsible for overseeing the daily operations of the front office, Spa & Recreation, and Housekeeping departments.

**Your Key Responsibilities**

  • Manage the daily operations of the Rooms Division departments, including reception, guest services, concierge, housekeeping, and Spa & recreation.
  • Ensure all guest interactions are handled with the highest level of professionalism, courtesy, and attention to detail.
  • Supervise and motivate a team of Front Office associates, ensuring effective communication and excellent team performance.

**Requirements**

  • Previous experience in a Front Office or Guest Services role in a luxury hotel, with at least 2 years in a managerial capacity.
  • Strong leadership and team management skills with the ability to motivate and develop staff.
  • Excellent communication and interpersonal skills, with a customer-focused approach.
  • A proactive attitude and strong problem-solving abilities.
  • Ability to work under pressure and adapt to changing priorities.
  • Strong organizational skills with attention to detail.
  • Knowledge of hotel property management systems (PMS) and reservation systems.
  • Fluent in English (both spoken and written); additional languages are a plus.
  • Bachelor's degree in Hospitality Management or a related field is preferred.

**What We Offer**

We offer a wide range of benefits designed to help you live your best work life, opportunities for professional growth and development, and a chance to join our ever-growing global family.