Doha Hotel Guest Experience Officer

2 weeks ago


Doha, Baladīyat ad Dawḩah, Qatar Hyatt Hotel Full time
Hotel Overview:
The Hyatt Regency Oryx Doha is a 5-star hotel located in Doha, Qatar. We offer luxurious rooms, multiple dining options, and a range of amenities to make your stay comfortable and enjoyable. Our hotel is conveniently located near Hamad International Airport and the city centre, making it an ideal choice for business and leisure travellers.

Job Summary:
We are seeking a highly motivated and customer-focused Guest Service Officer to join our team. As a Guest Service Officer in the Communications Centre, you will be responsible for providing excellent service to our guests, responding to their inquiries, and resolving any service-related concerns. You must have excellent communication and interpersonal skills, as well as good typing skills and a pleasant attitude.

Key Responsibilities:
- Answering incoming calls and responding to guests' inquiries
- Resolving service-related concerns and providing follow-up as needed
- Maintaining a positive and professional attitude at all times


  • Doha, Baladīyat ad Dawḩah, Qatar Mandarin Oriental Hotel Group Limited Full time

    Mandarin Oriental, Doha is a luxurious urban retreat that blends Qatari-influenced heritage with modern design. We are looking for a skilled Guest Experience Representative to join our Rooms team.This role involves providing exceptional service to our guests, ensuring their stay is memorable and enjoyable. As a Guest Experience Representative, you will be...


  • Doha, Baladīyat ad Dawḩah, Qatar Mandarin Oriental Hotel Group Limited Full time

    Company OverviewMandarin Oriental Hotel Group Limited is a renowned owner and operator of luxurious hotels and resorts around the world.We pride ourselves on delivering legendary quality experiences inspired by Asian heritage, while representing the cutting-edge of luxury hospitality.Our hotel in Doha offers a unique blend of Qatari influence and modern...


  • Doha, Baladīyat ad Dawḩah, Qatar Rixos Hotels Full time

    Rixos Hotels is seeking a skilled Guest Relations Agent to deliver exceptional guest experiences from check-in to check-out.Key Responsibilities:Greet and welcome guests with a warm and professional demeanor, ensuring their comfort and satisfaction throughout their stay.Assist with efficient and accurate check-in and check-out procedures, responding promptly...


  • Doha, Baladīyat ad Dawḩah, Qatar HYATT HOTEL Full time

    Roles and responsibilities Ensures that all company minimum brand standards have been implemented, and that optional brand standards have been implemented where appropriate.Assists in making sure that all Andaz Signature Guest Experiences have been implemented.Responds to the results of the Consumer Audit and ensures that the relevant changes are...


  • Doha, Baladīyat ad Dawḩah, Qatar Hyatt Hotel Full time

    Bachelor of Hotel Management (Hotel Management)Nationality: Any NationalityVacancy: 1 VacancyJob DescriptionThe alluringly modern Hyatt Regency Oryx Doha is conveniently located close to Hamad International Airport and just a few minutes away from the heart of the city, the palm-fringed Corniche, National Museum of Qatar, and Doha's business district. With...


  • Doha, Baladīyat ad Dawḩah, Qatar Mandarin Oriental Hotel Group Full time

    Based at Mandarin Oriental, Doha within the Rooms Department in Doha, the Guest Experience Representative is responsible for:Greet and warmly welcome all visitors and employees upon arrival, consistently maintaining a professional and friendly demeanour.Use excellent communication skills to answer, screen, and forward incoming calls, ensuring accurate...


  • Doha, Baladīyat ad Dawḩah, Qatar HYATT HOTEL Full time

    Roles and responsibilities We are looking for colleagues who can quickly perpetuate a culture that embraces modern design and exceptional service, who have a passion for outstanding customer-tailored service that is both unique and authentic. We believe our guests select our hotel because of our caring and attentive colleagues who provide efficient service...

  • Guest Service Officer

    2 weeks ago


    Doha, Baladīyat ad Dawḩah, Qatar HYATT HOTEL Full time

    Roles and responsibilities We are looking for colleagues who can quickly perpetuate a culture that embraces modern design and exceptional service, who have a passion for outstanding customer-tailored service that is both unique and authentic. We believe our guests select our hotel because of our caring and attentive colleagues who provide efficient service...


  • Doha, Baladīyat ad Dawḩah, Qatar Mandarin Oriental Hotel Group Limited Full time

    Guest Experience RepresentativeMandarin Oriental, Doha is looking for a Guest Experience Representative to join our Rooms team.Mandarin Oriental Hotel GroupAre you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of...


  • Doha, Baladīyat ad Dawḩah, Qatar Power International Holding Full time

    This role offers an exciting opportunity for a highly motivated and experienced individual to join our team as a Guest Experience Officer. As a key member of our front office team, you will be responsible for delivering exceptional customer service and creating memorable experiences for our guests. If you are passionate about hospitality and have a keen eye...


  • Doha, Baladīyat ad Dawḩah, Qatar RIXOS Full time

    Company Overview:Rixos Hotels prides itself on delivering exceptional guest experiences, and as a key member of our front office team, you will play a vital role in ensuring that our guests feel welcome and supported throughout their stay.The ideal candidate for this position will possess excellent communication skills, a warm and friendly demeanor, and a...


  • Doha, Baladīyat ad Dawḩah, Qatar Century Marina Hotel Full time

    Century Marina Hotel, a luxury hotel in the heart of Lusail City, Qatar, seeks a skilled Reservation Agent to enhance the guest experience.Key ResponsibilitiesHandle reservations and provide exceptional customer serviceManage phone etiquette and perform receptionist dutiesThe successful candidate will be available for a full-time on-site position at Century...


  • Doha, Baladīyat ad Dawḩah, Qatar Rotana Hotel Management Corporation Full time

    Key ResponsibilitiesWe are seeking a highly skilled and customer-focused Door Attendant to join our Front Office team. In this role, you will be responsible for delivering exceptional service to our guests, ensuring their stay is comfortable and enjoyable.Your key responsibilities will include:Providing consistent, professional service to all guestsGreeting...


  • Doha, Baladīyat ad Dawḩah, Qatar Mandarin Oriental Hotel Group Full time

    Mandarin Oriental, Doha is looking for a skilled Hotel Liaison Officer to join our Rooms Department. As a key member of the team, you will be responsible for delivering exceptional guest experiences and supporting the hospitality team.Key Responsibilities:Greeting and Welcome: Greet and warmly welcome all visitors and employees upon arrival, consistently...


  • Doha, Baladīyat ad Dawḩah, Qatar The Ned Doha Full time

    Roles and responsibilities Handle Reservations: Manage incoming reservations through phone, email, and online booking systems. Guest Assistance: Provide accurate information about services, rates, and availability to potential and current guests. Booking Management: Confirm, modify, and cancel reservations as requested, ensuring accuracy and efficiency....


  • Doha, Baladīyat ad Dawḩah, Qatar The St. Regis Doha Full time

    We are looking for a highly skilled Guest Experience Coordinator to join our team at The St. Regis Doha. In this role, you will be responsible for coordinating all aspects of guest experiences, including reservations, arrivals, and departures.About the RoleManage guest requests and preferences to ensure a seamless and memorable stay.Collaborate with hotel...


  • Doha, Baladīyat ad Dawḩah, Qatar Rosewood Doha Full time

    Company OverviewRosewood Doha is a luxurious hotel that offers an unparalleled level of service and hospitality. We are seeking a Concierge to join our team, who will be responsible for delivering exceptional guest experiences and creating unforgettable memories.


  • Doha, Baladīyat ad Dawḩah, Qatar ANdAZ Full time

    Job SummaryWe're seeking an experienced Assistant Manager - Guest Experience to join our team at Andaz Doha. In this role, you'll play a key part in ensuring that all company minimum brand standards are implemented, and that optional brand standards are used where appropriate.You'll work closely with other management personnel to achieve the overall success...


  • Doha, Baladīyat ad Dawḩah, Qatar Antal International Full time

    A great opportunity to join as a Guest Experience Manager (Reservations Manager) at a Luxury 5 star hotel in Doha.Job Purpose:We are seeking a passionate and dedicated Guest Experience Manager to lead our efforts in ensuring that every guest has a remarkable stay. The ideal candidate will be an expert in customer service, possess strong leadership abilities,...


  • Doha, Baladīyat ad Dawḩah, Qatar City Gate Hotels Full time

    Job Description: City Gate Hotels is seeking a highly skilled and experienced Hotel Guest Services Associate to join our front office team. In this role, you will be responsible for delivering exceptional guest experiences and exceeding expectations through your commitment to quality and service.Your key responsibilities will include greeting guests,...