Pool Attendant

2 days ago


Doha, Baladīyat ad Dawḩah, Qatar Ennismore Full time
Pool Attendant Job Description

We are seeking a highly skilled and customer-focused Pool Attendant to join our team at Ennismore. As a Pool Attendant, you will be responsible for ensuring the highest level of service and satisfaction for our guests.

Key Responsibilities:
  • Guest Service: To understand and respond to all guest needs and requests in a timely and professional manner.
  • Grooming Standards: To comply with the grooming standards of the company.
  • Guest Greeting: To extend a courteous, friendly and professional greeting to guests as they arrive and to thank them as they depart.
  • Communication: To make the seniors aware of all guest comments and guest complaints.
  • Service Standards: To be thoroughly familiar with the service standards and procedures.
  • Pool Setup: To follow specified procedures to properly set up Pool beds stations.
  • Cleanliness: To ensure cleanliness and maintenance of the pool areas.
  • Beach Setup: To set up beach with sunbeds, umbrellas and towels and to ensure that guests are provided with clean towels, as needed.
  • Umbrella Folding: To fold pack the umbrellas in the evenings.
  • Hotel Policies: To follow all policies and procedures of the hotel.
  • Safety: To immediately report all suspicious occurrences and hazardous conditions
  • Work Area Safety: To maintain safety of work areas at all times.
  • Mandatory Meetings: To attend all mandatory meetings as directed

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