Technical Service Agent

5 days ago


Doha, Baladīyat ad Dawḩah, Qatar Black Pearl Consult Full time
Key Responsibilities

As a Technical Service Agent at Black Pearl Consult, you will be responsible for providing top-notch technical support to our internal customers. Your key responsibilities include:

  • Providing comprehensive technical support for a wide range of technical issues.
  • Assisting customers via phone, email, or in-person.
  • Escalating complex issues to senior technical staff as needed.

You will also be responsible for maintaining accurate records of customer interactions and identifying areas for process improvement.


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