Technical Sales Specialist

1 week ago


Baladīyat az Zaāyin, Qatar Trend Micro AMEA Full time

**Job Summary**

The Technical Sales Specialist with Trend Micro AMEA will serve as the technical bridge between our Sales Representatives and their pre-sales customers. As a product expert, you will guide customers and prospects in the selection and deployment of Trend Micro Next-Gen security solutions, taking joint ownership with the Sales team in developing customer relationships. You will provide leadership in security architecture and help influence customer's technical strategy with strong problem-solving skills.

**Key Responsibilities**

  • Understand customer journey with product and its experience, helping customers navigate through it smoothly.
  • Be obsessed with Customer Success during the entire part of the engagement, onboarding, and product experience journey.
  • Be a strong pillar to build and train sales organisation, being an extremely good storyteller to help sales teams sell better and effectively.
  • Understand emerging ecosystem of cyber security partners, including SOC services partners, CSP (cloud service partners), MSSP, etc.
  • Leverage channel partners by upscaling and training for customer engagement, which is an integral part of the role.
  • Conduct routine updates on new products/technologies to internal sales staff.
  • Work closely with Regional/Global Product Manager and Product Marketing Manager to obtain the latest product/technology know-how.

**Requirements**

  • Strong technical skills and knowledge of security solutions.
  • Excellent communication and problem-solving skills.
  • Ability to work closely with cross-functional teams.
  • Strong understanding of customer needs and risks.


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