Ground and Lounges Experience Specialist
5 days ago
**The Role**
We are seeking an experienced Customer Experience Manager to join our team at COREcruitment in the Middle East.
The successful candidate will be responsible for developing and implementing product and service concepts for Ground and Lounges areas, focusing on delivering exceptional customer experiences.
Responsibilities:
- Develop and implement product and service concepts for Ground and Lounges areas.
- Lead a team to design and deliver high-quality products that meet customer expectations.
- Collaborate with cross-functional teams to enhance customer experience.
Requirements:
- Min. Diploma or Bachelor's Degree in relevant field.
- 8+ years of experience in luxury hospitality environment.
- Strong knowledge of software development methodologies and project management tools.
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