Quality Assurance Manager

14 hours ago


Doha, Baladīyat ad Dawḩah, Qatar Virtusa Full time

Quality Assurance Manager

At Virtusa, we are seeking a highly skilled Quality Assurance Manager to lead our Quality Framework initiatives. As a key member of our team, you will be responsible for controlling and monitoring the activities of our Quality Framework, ensuring that our processes are aligned with industry best practices.

Key Responsibilities:

  • Lead Same MSP and inter MSP calibration sessions to ensure consistency and accuracy in our quality metrics.
  • Create an environment of trust, open communication, and creative thinking to foster a cohesive team effort.
  • Motivate and inspire team members to achieve exceptional performance and recognize their accomplishments.
  • Coach and develop team members to resolve dysfunctional behavior and facilitate problem-solving and collaboration.
  • Oversee day-to-day team quality metric performance and discover root causes of issues.
  • Intervene when necessary to aid the group in resolving issues related to Quality Guidelines.

Requirements:

  • Strong leadership and communication skills to motivate and inspire team members.
  • Ability to analyze complex problems and develop effective solutions.
  • Experience in quality assurance and process excellence.
  • Strong coaching and development skills to help team members improve their performance.

About Virtusa:

Virtusa is a leading IT services company that provides end-to-end solutions to our clients. We are committed to delivering high-quality services and solutions that meet our clients' needs.



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