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Rooms Supervisor

2 weeks ago

Doha, Baladīyat ad Dawḩah, Qatar Pullman Hotels & Resorts Full time
Accommodation Expertise
At Pullman Hotels & Resorts, we pride ourselves on providing exceptional accommodations to our guests. As a Rooms Controller, you will play a vital role in ensuring that every guest feels at home in our luxurious rooms and suites. From assigning rooms to resolving any issues that may arise, you will be the first point of contact for many of our guests.

Key Responsibilities
  • Utilize your knowledge of local facilities to enhance guest experiences.
  • Cooperate with the housekeeping department to maintain cleanliness and orderliness in the hotel.
  • Prepare and distribute daily reports to executive offices.
  • Maintain lost and found records.

Requirements
To excel in this role, you will need to possess a deep understanding of luxury hospitality operations, including room assignment, guest relations, and housekeeping procedures. Your excellent communication and interpersonal skills will enable you to build strong relationships with guests, colleagues, and external partners. Proficiency in using property management systems and Microsoft Office applications is also required.

Professional Development Opportunities
We believe in empowering our employees to grow professionally and personally. As a member of our team, you will have access to training programs, mentorship opportunities, and networking events that will help you develop your skills and advance your career. Whether you're looking to specialize in a particular area or pursue a leadership role, we offer a supportive environment that encourages continuous learning and development.

Career Advancement
Our company values loyalty, hard work, and dedication, which is why we offer opportunities for career advancement to our employees. With a strong focus on internal promotions, you will have the chance to progress through our ranks and take on new challenges that match your skills and interests. We encourage our employees to set goals and work towards achieving them, whether it's to move into a leadership role or explore different areas of the business.

Supportive Work Environment
We understand that our employees are our greatest asset, which is why we strive to create a supportive work environment that promotes well-being, happiness, and productivity. From flexible working arrangements to wellness programs, we offer a range of initiatives that will help you achieve a better work-life balance. Our team is passionate about making a difference in the lives of our guests and colleagues, and we invite you to join us in our mission to deliver exceptional experiences.