In Room Dining Supervisor

6 days ago


Baladīyat al Ghuwayrīyah, Qatar AccorHotels Full time

Job Summary:

We are seeking a highly skilled and experienced In Room Dining Supervisor to join our team at AccorHotels in Qatar. As a key member of our hospitality team, you will be responsible for ensuring the highest standards of service are delivered to our guests.

Key Responsibilities:

  • Manage the overall operation of the restaurant, ensuring seamless service delivery and exceptional guest experiences.
  • Provide backup support to the Assistant Manager and contribute to the achievement of financial targets.
  • Ensure correct grooming standards are followed at all times, maintaining a professional and welcoming environment for guests.
  • Follow up on all financials, LQA, Forbes, and TrustYou targets, driving business growth and excellence.
  • Actively contribute to the achievement of daily, monthly, and yearly financial targets, demonstrating a strong understanding of business performance.
  • Properly report all issues and negative guest feedback on the Glitch system, ensuring prompt resolution and continuous improvement.
  • Maintain the HACCP & FIFO standards as required by the regional governing body, upholding the highest standards of food safety and quality.
  • Handle financial procedures according to guidelines set by the finance department, ensuring accurate and timely processing.
  • Link all facets of service, cuisine, and entertainment, creating a memorable and enjoyable experience for our guests.
  • Assume responsibility for daily operations, making informed decisions to drive business success.
  • Handle security incidents and guest complaints with confidence and professionalism, upholding the AccorHotels brand reputation.
  • Attend daily briefings prior to commencement of shift, staying informed and aligned with team objectives.
  • Ensure all appropriate equipment is on hand for each service period, maintaining a well-organized and efficient work environment.
  • Attend trainings and monitor waiters' performances, driving excellence in service delivery and staff development.
  • Responsible for the grooming of all waiters, promoting a positive and professional image of the team.


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