Customer Relationship Management Professional

7 days ago


Doha, Baladīyat ad Dawḩah, Qatar Mannai Corporation Full time
Role Description
We are seeking a skilled Crm Manager to join our team. The successful candidate will be responsible for designing and optimizing customer journeys, developing data-driven strategies, and analyzing customer data using CRM tools. Additionally, they will work closely with sales teams to enhance lead conversion rates and track key CRM metrics to drive continuous improvements.

Responsibilities:
  • Design and optimize customer journeys to ensure seamless experiences.
  • Develop data-driven strategies to improve customer retention and satisfaction.
  • Analyze customer data using CRM tools and create targeted marketing campaigns.
  • Work closely with sales teams to enhance lead conversion rates.
  • Lead, mentor, and guide the CRM team.
  • Track key CRM metrics and generate actionable insights.


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