Customer Relationship Specialist
1 week ago
Adecco Careers is seeking a skilled Customer Relationship Specialist to join our team. As a key member of our customer service department, you will be responsible for ensuring seamless communication with clients and resolving any issues that may arise.
Key Responsibilities:- Drafting and maintaining customer contracts and reports as requested.
- Maintaining accurate and up-to-date customer databases and logs.
- Participating in the resolution of customer-related issues and problems.
- Preparing and generating contractual packages such as master sheets, summary sheets, tower owner confirmation letters, follow-up sheets, and billing sheets.
- Meeting with customers face-to-face to advise on contracts and ICSAs, and involving the CS Coordinator when necessary.
- Ensuring timely completion and return of ICSAs by customers.
- Providing information required to complete owner's units sheet, including verifying unit loads and entering meter serial numbers.
- Generating clearance certificates and forwarding them to the Customer Services Manager for endorsement.
- Bachelor's degree or diploma in a relevant field.
- Professional certification from relevant institutions is an added advantage.
- Up to 2 years of experience in customer relationship background.
- Customer relationship background within a similar industry.
- Attention to detail.
- Knowledge of MS Office and related software.
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Client Relationship Specialist
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Customer Relationship Manager
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Customer Service Specialist
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Customer Service Specialist
2 weeks ago
Doha, Baladīyat ad Dawḩah, Qatar Robinson & Co (Singapore) Pte Ltd Full timeCustomer Service Specialist | Retail | Marks & Spencer | QatarEstablished in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and...
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Customer Service Specialist
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Doha, Baladīyat ad Dawḩah, Qatar Robinson & Co (Singapore) Pte Ltd Full timeCustomer Service Specialist | Retail | Marks & Spencer | QatarEstablished in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and...
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Customer Engagement Specialist
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Doha, Baladīyat ad Dawḩah, Qatar Robinson & Co (Singapore) Pte Ltd Full timeWhat We OfferAs a Customer Engagement Specialist at Robinson & Co (Singapore) Pte Ltd, you will have the opportunity to work with a diverse range of customers, developing your communication skills and building a loyal customer base. Our company culture values respect, excellence, collaboration, and integrity, providing a positive and supportive work...