Reservations Service Excellence Specialist

7 days ago


Doha, Baladīyat ad Dawḩah, Qatar Hyde Johannesburg Rosebank Full time

Job Overview

As a Customer Experience Champion at Hyde Johannesburg Rosebank, you will be responsible for providing exceptional customer service and leading a team of professionals in delivering memorable experiences.

Responsibilities Include:

  • Leading a team to deliver excellent customer experiences.
  • Coordinating front desk operations, including managing reservations and responding to guest enquiries.
  • Developing and implementing strategies to improve customer satisfaction and loyalty.
  • Collaborating with departments to ensure seamless delivery of services and operational efficiency.
  • Monitors and controls front desk operations and provides regular updates to senior management.


  • Doha, Baladīyat ad Dawḩah, Qatar Mandarin Oriental Hotel Group Limited Full time

    Mandarin Oriental Hotel Group Limited is a leading owner and operator of luxurious hotels, resorts, and residences worldwide.Our Group is renowned for creating unique properties through distinctive design and a strong sense of place, delivering 21st-century luxury with oriental charm.Main ResponsibilitiesWe seek a skilled Hotel Reservation Specialist to...


  • Doha, Baladīyat ad Dawḩah, Qatar Millennium Place Doha Full time

    We are committed to delivering exceptional guest experiences at Millennium Place Doha, and we need a talented Hotel Booking Specialist to help us achieve this goal. As a Reservations Agent, you will be responsible for managing reservations, confirming bookings, and processing cancellations and modifications.You will work closely with our front desk team to...


  • Doha, Baladīyat ad Dawḩah, Qatar Anantara Hotels & Resorts Full time

    We are seeking a highly skilled Travel Industry Reservation Specialist to join our team at the Banana Island Resort Doha by Anantara. As a key member of our reservations team, you will be responsible for managing all incoming booking inquiries and ensuring seamless service delivery across all departments.Our resort features luxurious overwater villas,...

  • Customer Service Agent

    10 hours ago


    Doha, Baladīyat ad Dawḩah, Qatar Mandarin Oriental Hotel Group Limited Full time

    Mandarin Oriental Hotel Group Limited is a luxury hospitality leader with a reputation for excellence.We are seeking a Customer Service Agent - Reservations to join our team and deliver exceptional guest experiences.Key ResponsibilitiesThis role involves handling hotel reservations, providing accurate information, and assisting guests with their queries.The...


  • Doha, Baladīyat ad Dawḩah, Qatar Mandarin Oriental Hotel Group Limited Full time

    Mandarin Oriental Hotel Group Limited is committed to delivering exceptional guest experiences.We are seeking a Reservations and Guest Services Representative to join our team and provide personalized support to our guests.ResponsibilitiesThis role involves handling hotel reservations, greeting callers, and providing accurate information to guests.The ideal...


  • Doha, Baladīyat ad Dawḩah, Qatar Wyndham Hotels & Resorts Full time

    We are looking for a highly skilled Hostess (Arabic speaker) to join our team at Grand Regency Doha Trademark Collection by Wyndham.The successful candidate will possess excellent communication and organizational skills, with the ability to work effectively in a fast-paced environment. Key responsibilities include:Managing front desk operations, including...


  • Doha, Baladīyat ad Dawḩah, Qatar Millennium Hotel Doha Full time

    Job SummaryThe Reservations Manager is responsible for overseeing the hotel's reservations department and driving revenue growth through effective reservation strategies and exceptional customer service. This role involves managing the revenue team, implementing reservation strategies, and providing excellent customer service.Key Responsibilities:Develop and...


  • Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full time

    As a key member of the Millennium Hotel & Millennium Central team in Doha, you will play a vital role in supporting the reservations department by overseeing reservation operations and delivering exceptional customer service. Your responsibilities include supervising reservation agents and ensuring efficient booking processes.Key Job...


  • Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full time

    We are seeking an experienced Reservations Operations Supervisor to join our team at Millennium Hotel & Millennium Central in Doha. In this key role, you will be responsible for overseeing reservation operations and providing exceptional customer service to our guests and travel partners. Your leadership skills and experience in managing reservations teams...


  • Doha, Baladīyat ad Dawḩah, Qatar Qatar Airline Full time

    Job DescriptionIn this role, you will be responsible for creating reservations and handling customer requirements professionally. Your key responsibilities will include:Creating reservations for passengers and ensuring minimum complaints.Arranging reservations and rerouting using timetables, airline manuals, reference guides, and tariff books.Issuing tickets...


  • Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full time

    We are looking for a highly motivated and experienced Accommodation Booking Lead to join our team at Millennium Hotel & Millennium Central in Doha. In this critical role, you will be responsible for overseeing accommodation booking operations and providing exceptional customer service to our guests and travel partners. Your leadership skills and experience...


  • Doha, Baladīyat ad Dawḩah, Qatar Hyde Johannesburg Rosebank Full time

    About the RoleThe Reservations Service Excellence Specialist is a key position at Hyde Johannesburg Rosebank, responsible for delivering exceptional customer service and maintaining high levels of quality in all aspects of the job.Key Responsibilities:Delivering excellent customer service to all guests and reservations, ensuring their needs are met promptly...


  • Doha, Baladīyat ad Dawḩah, Qatar Ezdan Holding Group Full time

    About The Role:We are seeking an experienced Hotel Receptionist Specialist to join our front desk team. As a key member of our team, you will be responsible for ensuring a smooth and enjoyable experience for our guests. Your duties will include:Welcoming Guests: Create a positive first impression for our guests, ensuring they feel welcome and at...


  • Doha, Baladīyat ad Dawḩah, Qatar The Ned & Ned's Club Full time

    The Ned & Ned's Club is proud to offer a unique opportunity for individuals to become a part of our dedicated team as a Reservations and Guest Liaison. As a key member of our team, you will be responsible for delivering exceptional guest experiences through seamless reservation management, personalized service, and proactive issue resolution.To succeed in...


  • Doha, Baladīyat ad Dawḩah, Qatar Power International Holding (Qatar) Full time

    As a Reservation Agent at Power International Holding (Qatar), you will be part of a dynamic team committed to delivering exceptional guest experiences. Your primary responsibility will be to handle guest reservations and ensure a smooth stay for our guests.Key aspects of the role:Delivering exceptional customer service and ensuring a high level of...


  • Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full time

    Job DescriptionAbout The RoleYou will be responsible for creating reservations, quoting fares, and issuing tickets as part of passenger handling at the front office. Serve customers professionally through telephone or in person to achieve customer satisfaction, generate revenue, and reduce loss.Key Responsibilities:Create reservations for passengers,...


  • Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full time

    A Leader in Luxury HospitalityWe are seeking an accomplished Call Center Manager (Rooms & F&B) to join our team at lxbfYeaa. As a luxury 5-star hotel, we pride ourselves on delivering exceptional guest experiences. The successful candidate will possess outstanding people skills, be proficient in standard PC systems, and have a passion for helping others.What...


  • Doha, Baladīyat ad Dawḩah, Qatar Hyde Johannesburg Rosebank Full time

    Role SummaryThe Hotel Reservations Support Professional at Hyde Johannesburg Rosebank plays a crucial role in supporting the front desk team and providing exceptional customer service.Key Responsibilities:Supporting the front desk team in delivering excellent customer experiences.Coordinating reservations and ensuring accurate and timely communication with...


  • Doha, Baladīyat ad Dawḩah, Qatar Marriott International Full time

    Job Overview:We are seeking a highly skilled and experienced Reservations Supervisor to oversee the accuracy of room blocks, reservations, and group market codes. This role involves communicating company values and culture to new employees, reviewing and implementing new procedures, processing reservation requests, changes, and cancellations, and identifying...


  • Doha, Baladīyat ad Dawḩah, Qatar Marriott International Full time

    Role and Responsibilities:The Reservations Supervisor will play a critical role in ensuring the accuracy of room blocks, reservations, and group market codes. This includes communicating company values and culture to new employees, reviewing and implementing new procedures, processing reservation requests, changes, and cancellations, and identifying guest...