Reservations Service Excellence Specialist
7 days ago
Job Overview
As a Customer Experience Champion at Hyde Johannesburg Rosebank, you will be responsible for providing exceptional customer service and leading a team of professionals in delivering memorable experiences.
Responsibilities Include:
- Leading a team to deliver excellent customer experiences.
- Coordinating front desk operations, including managing reservations and responding to guest enquiries.
- Developing and implementing strategies to improve customer satisfaction and loyalty.
- Collaborating with departments to ensure seamless delivery of services and operational efficiency.
- Monitors and controls front desk operations and provides regular updates to senior management.
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Hotel Reservation Specialist
10 hours ago
Doha, Baladīyat ad Dawḩah, Qatar Mandarin Oriental Hotel Group Limited Full timeMandarin Oriental Hotel Group Limited is a leading owner and operator of luxurious hotels, resorts, and residences worldwide.Our Group is renowned for creating unique properties through distinctive design and a strong sense of place, delivering 21st-century luxury with oriental charm.Main ResponsibilitiesWe seek a skilled Hotel Reservation Specialist to...
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Reservations Coordinator
2 days ago
Doha, Baladīyat ad Dawḩah, Qatar Millennium Place Doha Full timeWe are committed to delivering exceptional guest experiences at Millennium Place Doha, and we need a talented Hotel Booking Specialist to help us achieve this goal. As a Reservations Agent, you will be responsible for managing reservations, confirming bookings, and processing cancellations and modifications.You will work closely with our front desk team to...
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Travel Industry Reservation Specialist
1 day ago
Doha, Baladīyat ad Dawḩah, Qatar Anantara Hotels & Resorts Full timeWe are seeking a highly skilled Travel Industry Reservation Specialist to join our team at the Banana Island Resort Doha by Anantara. As a key member of our reservations team, you will be responsible for managing all incoming booking inquiries and ensuring seamless service delivery across all departments.Our resort features luxurious overwater villas,...
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Customer Service Agent
10 hours ago
Doha, Baladīyat ad Dawḩah, Qatar Mandarin Oriental Hotel Group Limited Full timeMandarin Oriental Hotel Group Limited is a luxury hospitality leader with a reputation for excellence.We are seeking a Customer Service Agent - Reservations to join our team and deliver exceptional guest experiences.Key ResponsibilitiesThis role involves handling hotel reservations, providing accurate information, and assisting guests with their queries.The...
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Reservations and Guest Services Representative
10 hours ago
Doha, Baladīyat ad Dawḩah, Qatar Mandarin Oriental Hotel Group Limited Full timeMandarin Oriental Hotel Group Limited is committed to delivering exceptional guest experiences.We are seeking a Reservations and Guest Services Representative to join our team and provide personalized support to our guests.ResponsibilitiesThis role involves handling hotel reservations, greeting callers, and providing accurate information to guests.The ideal...
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Reservations and Guest Services Coordinator
3 days ago
Doha, Baladīyat ad Dawḩah, Qatar Wyndham Hotels & Resorts Full timeWe are looking for a highly skilled Hostess (Arabic speaker) to join our team at Grand Regency Doha Trademark Collection by Wyndham.The successful candidate will possess excellent communication and organizational skills, with the ability to work effectively in a fast-paced environment. Key responsibilities include:Managing front desk operations, including...
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Hotel Reservations Director
7 days ago
Doha, Baladīyat ad Dawḩah, Qatar Millennium Hotel Doha Full timeJob SummaryThe Reservations Manager is responsible for overseeing the hotel's reservations department and driving revenue growth through effective reservation strategies and exceptional customer service. This role involves managing the revenue team, implementing reservation strategies, and providing excellent customer service.Key Responsibilities:Develop and...
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Hotel Reservations Manager
10 hours ago
Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full timeAs a key member of the Millennium Hotel & Millennium Central team in Doha, you will play a vital role in supporting the reservations department by overseeing reservation operations and delivering exceptional customer service. Your responsibilities include supervising reservation agents and ensuring efficient booking processes.Key Job...
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Cluster Reservations Coordinator
10 hours ago
Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full timeWe are seeking an experienced Reservations Operations Supervisor to join our team at Millennium Hotel & Millennium Central in Doha. In this key role, you will be responsible for overseeing reservation operations and providing exceptional customer service to our guests and travel partners. Your leadership skills and experience in managing reservations teams...
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Airline Reservation Specialist
9 hours ago
Doha, Baladīyat ad Dawḩah, Qatar Qatar Airline Full timeJob DescriptionIn this role, you will be responsible for creating reservations and handling customer requirements professionally. Your key responsibilities will include:Creating reservations for passengers and ensuring minimum complaints.Arranging reservations and rerouting using timetables, airline manuals, reference guides, and tariff books.Issuing tickets...
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Reservations Operations Supervisor
10 hours ago
Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full timeWe are looking for a highly motivated and experienced Accommodation Booking Lead to join our team at Millennium Hotel & Millennium Central in Doha. In this critical role, you will be responsible for overseeing accommodation booking operations and providing exceptional customer service to our guests and travel partners. Your leadership skills and experience...
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Guest Services Coordinator Lead
7 days ago
Doha, Baladīyat ad Dawḩah, Qatar Hyde Johannesburg Rosebank Full timeAbout the RoleThe Reservations Service Excellence Specialist is a key position at Hyde Johannesburg Rosebank, responsible for delivering exceptional customer service and maintaining high levels of quality in all aspects of the job.Key Responsibilities:Delivering excellent customer service to all guests and reservations, ensuring their needs are met promptly...
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Reservations Coordinator
10 hours ago
Doha, Baladīyat ad Dawḩah, Qatar Ezdan Holding Group Full timeAbout The Role:We are seeking an experienced Hotel Receptionist Specialist to join our front desk team. As a key member of our team, you will be responsible for ensuring a smooth and enjoyable experience for our guests. Your duties will include:Welcoming Guests: Create a positive first impression for our guests, ensuring they feel welcome and at...
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Reservations and Guest Liaison
1 day ago
Doha, Baladīyat ad Dawḩah, Qatar The Ned & Ned's Club Full timeThe Ned & Ned's Club is proud to offer a unique opportunity for individuals to become a part of our dedicated team as a Reservations and Guest Liaison. As a key member of our team, you will be responsible for delivering exceptional guest experiences through seamless reservation management, personalized service, and proactive issue resolution.To succeed in...
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Reservation Coordinator
2 days ago
Doha, Baladīyat ad Dawḩah, Qatar Power International Holding (Qatar) Full timeAs a Reservation Agent at Power International Holding (Qatar), you will be part of a dynamic team committed to delivering exceptional guest experiences. Your primary responsibility will be to handle guest reservations and ensure a smooth stay for our guests.Key aspects of the role:Delivering exceptional customer service and ensuring a high level of...
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Travel Reservation Specialist
5 hours ago
Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full timeJob DescriptionAbout The RoleYou will be responsible for creating reservations, quoting fares, and issuing tickets as part of passenger handling at the front office. Serve customers professionally through telephone or in person to achieve customer satisfaction, generate revenue, and reduce loss.Key Responsibilities:Create reservations for passengers,...
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Reservations Manager Specialist
10 hours ago
Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full timeA Leader in Luxury HospitalityWe are seeking an accomplished Call Center Manager (Rooms & F&B) to join our team at lxbfYeaa. As a luxury 5-star hotel, we pride ourselves on delivering exceptional guest experiences. The successful candidate will possess outstanding people skills, be proficient in standard PC systems, and have a passion for helping others.What...
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Hotel Reservations Support Professional
7 days ago
Doha, Baladīyat ad Dawḩah, Qatar Hyde Johannesburg Rosebank Full timeRole SummaryThe Hotel Reservations Support Professional at Hyde Johannesburg Rosebank plays a crucial role in supporting the front desk team and providing exceptional customer service.Key Responsibilities:Supporting the front desk team in delivering excellent customer experiences.Coordinating reservations and ensuring accurate and timely communication with...
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Reservations Supervisor Leader
1 day ago
Doha, Baladīyat ad Dawḩah, Qatar Marriott International Full timeJob Overview:We are seeking a highly skilled and experienced Reservations Supervisor to oversee the accuracy of room blocks, reservations, and group market codes. This role involves communicating company values and culture to new employees, reviewing and implementing new procedures, processing reservation requests, changes, and cancellations, and identifying...
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Hospitality Reservations Coordinator
1 day ago
Doha, Baladīyat ad Dawḩah, Qatar Marriott International Full timeRole and Responsibilities:The Reservations Supervisor will play a critical role in ensuring the accuracy of room blocks, reservations, and group market codes. This includes communicating company values and culture to new employees, reviewing and implementing new procedures, processing reservation requests, changes, and cancellations, and identifying guest...