Front Office Ambassador
2 days ago
Mandarin Oriental, Doha is a luxurious hotel group with a strong commitment to exceptional service.
We are seeking a skilled Guest Relations Agent to join our Front Office team in Doha.
The successful candidate will be responsible for providing legendary quality experiences to our guests, ensuring a smooth arrival and departure process.
The Guest Relations Agent will work closely with the Concierge and Guest Relations Manager to meet and greet VIP guests, handle amenity requests, and participate in the VIPs meeting.
Key responsibilities include:
- Inspecting all VIP rooms prior to arrival and ensuring all requests are met
- Assisting the Guest Relations Supervisor in greeting guests and preparing the Daily Communication Form
- Handling guest complaints and working closely with Front Office, Housekeeping, Room Services, Concierge, and F&B departments
We require a minimum of 2 years of experience working in a 5-star hotel environment, with a strong command of Microsoft Office products, PSMS, GoConcierge, HotSoS, and Rex.
Effective verbal and written communication skills in English are essential, with Arabic an advantage.
In return, we offer a competitive salary and benefits package, transportation and housing provided, relocation and vacation tickets, and more.
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Front Desk Ambassador
3 days ago
Doha, Baladīyat ad Dawḩah, Qatar M GALLERY Full timeAt M GALLERY, we're looking for a Front Desk Ambassador to provide exceptional service and ensure our guests have an unforgettable experience. As the first point of contact, you'll make a lasting impression and set the tone for their stay.What You'll Do:Offer friendly and engaging service to create a welcoming atmosphereEnsure the best selection for guests...
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Assistant Front Office Manager
2 days ago
Doha, Baladīyat ad Dawḩah, Qatar Ihgarmyhotels Full timeAssistant Front Office ManagerHotel Brand: InterContinentalLocation: Qatar, DohaHotel: Doha Beach & Spa (DOHHA), Street 900, Bldg. No. 25, Zone 61, Al Dafna, West Bay, PO Box 6822, Doha, State of QatarJob number: 141931As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental brand. Shaped by...
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Front Office Supervisor
4 days ago
Doha, Baladīyat ad Dawḩah, Qatar The Ned Doha Full timeRoles and responsibilities We are seeking a diligent and experienced Front Office Supervisor to join our team at The Ned Doha. As the Front Office Supervisor, you will play a crucial role in ensuring the efficient operation of the front desk and providing exceptional service to our guests. You will be responsible for supervising the Front Office team,...
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Front Office Supervisor
4 days ago
Doha, Baladīyat ad Dawḩah, Qatar Four Seasons Hotel Qatar Full timeRoles and responsibilities Guest Services ManagementGuest Check-in/Check-out: Oversee the check-in and check-out procedures to ensure efficiency and accuracy.Guest Assistance: Address guest inquiries, concerns, and complaints promptly and professionally to ensure a positive experience.Guest Experience: Ensure high-quality guest service and satisfaction...
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Front Office Manager Lead
2 days ago
Doha, Baladīyat ad Dawḩah, Qatar Ihgarmyhotels Full timeIhgarmyhotels seeks a dedicated and customer-focused Front Office Manager to oversee daily operations, ensuring exceptional guest experiences.ResponsibilitiesAssist in managing front office departments, including reception, guest services, and reservations.Handle all guest interactions with the highest level of professionalism and courtesy.Supervise and...
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Front Desk Ambassador
2 days ago
Doha, Baladīyat ad Dawḩah, Qatar City Centre Rotana Doha Full timeRole SummaryWe are seeking a highly motivated and guest-focused Bell Attendant to join our Front Office team at City Centre Rotana Doha. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring our guests have a memorable stay.Key ResponsibilitiesGuest Reception: Greet guests in a professional and friendly...
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Front Office Lead
3 days ago
Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full timeWe are looking for a seasoned Night Manager to join our Rooms Division, Front Office & Guest Services team at lxbfYeaa. As a key member of our Front Office leadership team, you will play a critical role in ensuring the highest level of Security, standards of service, and satisfaction of our guests.Key Performance IndicatorsThe successful candidate will be...
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Front Office Assistant Director
3 days ago
Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full timeJob DescriptionThe Hotel Assistant Manager is responsible for overseeing the Front Office operations and responding to a wide variety of guest requests by accurately assessing their needs and adding personal recommendations to achieve maximum customer satisfaction while complying with all Four Seasons' policies.Directs and controls the activities of the...
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Front Office Operations Manager
2 days ago
Doha, Baladīyat ad Dawḩah, Qatar ANdAZ Full timeOverview At Andaz Doha, a five-star luxury lifestyle property in the heart of the city, we empower each colleague to be their authentic self and create memorable, personable experiences for our guests.We're seeking a Team Leader - Front Office role who can assist the Front Office Management Team in efficiently managing the department according to the...
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Front Office Team Leader
4 days ago
Doha, Baladīyat ad Dawḩah, Qatar HYATT HOTEL Full timeRoles and responsibilities Assists the Front Office Management Team in efficiently managing the department according to the established concept statement providing a courteous, professional, efficient and flexible service at all times Able to handle guest's complaints in a unique and respective manner Submits all guests/colleague's incident reports....
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Customer Service Ambassador
5 days ago
Doha, Baladīyat ad Dawḩah, Qatar Premier Inn Hotels - Middle East Full timeAbout UsPremier Inn Hotels - Middle East is a leading hospitality company that operates a strategic partnership between Emirates Group and Britain's leading hospitality firm Whitbread PLC. We have 11 hotels in the Middle East and an exciting pipeline of new hotels opening in the future.Job Overview:We are seeking a skilled and experienced Customer Service...
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Front Office Coordinator
4 days ago
Doha, Baladīyat ad Dawḩah, Qatar Radio Suno Full timeAbout Us:Radio Suno is a dynamic radio station that seeks a cheerful Front Office Receptionist to join our team.Key Responsibilities:Greet and assist visitors, guests, and clients with a positive attitude.Provide excellent customer service by managing incoming calls, emails, and queries promptly.Liaise effectively with team members across various...
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Team Leader- Front Office
2 days ago
Doha, Baladīyat ad Dawḩah, Qatar ANdAZ Full timeOrganization- Andaz DohaSummaryHyatt is a global hospitality brand with one driving purpose: to care for people so they can be their best. Through listening, noticing others, and extending meaningful gestures, we consistently deliver distinct experiences demonstrating how little understanding goes a long way.At Andaz, which translates from Hindi as "personal...
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Hospitality Front Office Associate
14 hours ago
Doha, Baladīyat ad Dawḩah, Qatar Alwadi Hotel Doha - MGallery Collection Full timeRole OverviewThe Hospitality Front Office Associate plays a critical role in ensuring that all guests receive a warm welcome and that they have a memorable stay with us. This involves being present in the reception or lobby during check-in and check-out time or any event, socializing with guests, and ensuring that all guests receive personalized attention,...
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Front Office Agent
4 days ago
Doha, Baladīyat ad Dawḩah, Qatar The Ned Doha Full timeRoles and responsibilities We are seeking a diligent and experienced Front Office Agent to join our team at The Ned Doha. As a Front Office Agent at The Ned Doha, you will be the welcoming face of our hotel, responsible for ensuring our guests have a memorable stay. You will manage check-ins and check-outs, address guest inquiries, and provide exceptional...
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Hotel Ambassador
5 days ago
Doha, Baladīyat ad Dawḩah, Qatar Premier Inn Hotels LLC Full timeKey ResponsibilitiesThe successful candidate will have the following key responsibilities:Front Office Operations: Manage the front office operations, including check-in, check-out, and room assignments.Cash Handling and Banking: Handle cash transactions accurately and efficiently, adhering to our cash handling procedures.Guest Communication: Communicate...
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Front Office Administrative Professional
4 days ago
Doha, Baladīyat ad Dawḩah, Qatar Raffles Doha Full timeAs a Front Office Administrative Professional at Raffles Doha, you will play a vital role in supporting the daily operations of our healthcare facility.Your key responsibilities will include:Providing administrative support to the front office team.Tracking and assisting with personnel processing and TDY requests.Managing files, documents, and reference...
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Front Office Professional
5 days ago
Doha, Baladīyat ad Dawḩah, Qatar Rotana Full timeWe are seeking a skilled Front Office Professional to join our team at Rotana. This role is responsible for handling every phone call with importance, providing a professional and customer-focused response to our guests.The ideal candidate will be customer-driven and possess an extremely proactive and 'switched on' personality with an outgoing and...
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Front Desk Manager
4 days ago
Doha, Baladīyat ad Dawḩah, Qatar Minor International Doha Full timeJob descriptionAbout the Front Desk Manager Jobs in DohaCompany DescriptionFounded in 1933 in Portugal, Tivoli Hotels & Resorts has built and maintained a distinct charismatic character and elegant personality in all its properties. From cosmopolitan hideaways to seaside paradises and a growing global portfolio, Tivoli curates exceptional services and...
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Luxury Front Office Manager
9 hours ago
Doha, Baladīyat ad Dawḩah, Qatar Four Seasons Hotels and Resorts Full timeAbout Four SeasonsFour Seasons Hotels and Resorts is a global leader in the hospitality industry, renowned for its exceptional service, luxurious amenities, and commitment to excellence. Our team of dedicated professionals is passionate about delivering unforgettable experiences to our guests, residents, and partners.As a Seasonal Night Operations...