Guest Services Representative
4 days ago
The Ned Doha is a luxurious hotel situated in a former government building. Our hotel boasts an impressive array of amenities, including seven restaurants, 90 bedrooms, event venues, and a private members' club with a rooftop terrace and health club.
Role Overview:We are looking for a talented Guest Relations Agent to join our team. As a key contributor to our front office team, you will be responsible for delivering exceptional guest service and creating unforgettable experiences.
Key Responsibilities:- Welcome guests and provide a warm and inviting atmosphere.
- Assist with check-ins and check-outs, ensuring a smooth and efficient process.
- Handle guest inquiries, requests, and complaints promptly and professionally.
- Collaborate with other departments to meet guest needs and preferences.
- Provide information about hotel services, amenities, and local attractions.
- Maintain up-to-date knowledge of hotel offerings and promotions.
- Assist with special requests and arrangements.
- Monitor guest feedback and take proactive steps to resolve issues.
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Guest Services Representative
6 days ago
Doha, Baladīyat ad Dawḩah, Qatar Raffles Doha Full timeResponsibilities and QualificationsWe are seeking a Guest Services Representative to join our team at Raffles Doha. As a key member of our front desk staff, you will be responsible for providing exceptional service to our guests, including responding to their inquiries, resolving issues, and making recommendations to enhance their stay.Key qualifications...
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Guest Services Representative
5 days ago
Doha, Baladīyat ad Dawḩah, Qatar Management Solutions International MSI Full timeJob DescriptionAs a Guest Services Representative at Management Solutions International MSI, you will be an essential part of our team, dedicated to delivering exceptional customer service and supporting our guests in various capacities. Your responsibilities will include:Key Areas of FocusCustomer Service Excellence: Deliver outstanding customer service,...
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Luxury Guest Services Representative
5 days ago
Doha, Baladīyat ad Dawḩah, Qatar Tanqeeb Full timeResponsibilitiesAs a Luxury Guest Services Representative, you will be responsible for delivering exceptional guest experiences and ensuring seamless interactions between guests and hotel staff.Key TasksGuest InteractionProvide professional and friendly assistance to guests, exceeding their expectations at every touchpoint.Maintain awareness of guest...
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Airport Guest Services Representative
2 days ago
Doha, Baladīyat ad Dawḩah, Qatar Qatar Airline Full timeKey ResponsibilitiesAs an Airport Guest Services Representative, you will play a critical role in ensuring that our guests receive exceptional service from the moment they arrive at our airport location. Your responsibilities will include:Greeting arriving guests and presenting menus with a smile.Welcoming guests and efficiently managing table...
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Guest Experience Representative
2 weeks ago
Doha, Baladīyat ad Dawḩah, Qatar Mandarin Oriental Hotel Group Limited Full timeGuest Experience RepresentativeMandarin Oriental, Doha is looking for a Guest Experience Representative to join our Rooms team.Mandarin Oriental Hotel GroupAre you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of...
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Guest Experience Representative
1 week ago
Doha, Baladīyat ad Dawḩah, Qatar Mandarin Oriental Hotel Group Full timeBased at Mandarin Oriental, Doha within the Rooms Department in Doha, the Guest Experience Representative is responsible for:Greet and warmly welcome all visitors and employees upon arrival, consistently maintaining a professional and friendly demeanour.Use excellent communication skills to answer, screen, and forward incoming calls, ensuring accurate...
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Guest Service Representative
4 days ago
Doha, Baladīyat ad Dawḩah, Qatar Infinity Qatar Full timeWe are looking for a highly motivated and detail-oriented individual to fill the position of Hotel Operations Coordinator at Infinity Qatar. As a Lobby Host and Concierge, you will play a vital role in ensuring the smooth operation of our front office.Key Responsibilities:Manage reservations, seating arrangements, and guest preferences to ensure that guests...
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Guest Service Representative
6 days ago
Doha, Baladīyat ad Dawḩah, Qatar Four Seasons Hotels and Resorts Full timeAbout Four Seasons Hotels and ResortsOur Commitment to ExcellenceWe pride ourselves on delivering exceptional guest experiences by providing personalized service and exceeding expectations. Our team members around the world embody this commitment by striving to make every interaction with our guests a memorable one.We understand that our success is built on...
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Dining Service Representative
6 days ago
Doha, Baladīyat ad Dawḩah, Qatar Qatar Airline Full timeAbout the Role:We are looking for a skilled Dining Service Representative to join our team at Qatar Airline. In this role, you will be responsible for delivering exceptional customer service, taking orders, serving food and beverages, and maintaining a clean and safe dining environment.As a Dining Service Representative, you will have the opportunity to work...
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Guest Services Representative
6 days ago
Doha, Baladīyat ad Dawḩah, Qatar Premier Inn Hotels - Middle East Full timeJob Description SummaryPremier Inn Hotels - Middle East is seeking a skilled and motivated individual to join our housekeeping team as a Housekeeping Room Attendant. In this role, you will be responsible for delivering high-quality guest room cleaning services and ensuring our guests have a comfortable and relaxing stay with us.The successful candidate will...
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Customer Service Representative
6 days ago
Doha, Baladīyat ad Dawḩah, Qatar Minor International Full timeJob OverviewBanana Island Resort Doha by Anantara is a luxurious resort located in a picturesque setting, offering a range of amenities and activities for guests to enjoy. As a Customer Service Representative, you will play a critical role in delivering exceptional guest experiences and ensuring their satisfaction with our services.You will be responsible...
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Customer Service Representative
5 days ago
Doha, Baladīyat ad Dawḩah, Qatar Power International Holding Full timeJob DescriptionThe Customer Service Representative in hotel sales and marketing is responsible for facilitating guest bookings, managing reservations, and optimizing room occupancy to maximize revenue. They serve as the primary point of contact for guests, providing exceptional customer service and assisting with inquiries, reservations, and...
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Guest Service Representative
6 hours ago
Doha, Baladīyat ad Dawḩah, Qatar The Ned & Ned's Club Full timeKey ResponsibilitiesGreet and welcome guests upon arrival and departure with a friendly smile.Process guest payments, manage cash handling, and maintain accurate records.Address and resolve guest inquiries, requests, and complaints promptly and professionally.Maintain a clean and organized front desk area with necessary supplies.
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Airport Guest Services Representative
1 day ago
Doha, Baladīyat ad Dawḩah, Qatar Qatar Airways Full timeRole Overview:We are seeking a highly motivated and customer-focused Front Desk Agent to join our team at Oryx Airport Hotel. As the first point of contact for our guests, you will be responsible for providing professional and personalized services to ensure a memorable experience.You will serve as the primary liaison between guests and the hotel, handling...
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Customer Service Representative
5 days ago
Doha, Baladīyat ad Dawḩah, Qatar Gem Forest Hotel Nairobi - MGallery Collection Full timeOur Commitment to Diversity & InclusionAt Gem Forest Hotel Nairobi - MGallery Collection, we believe that diversity and inclusion are essential components of our success. We strive to create a workplace where everyone feels valued, respected, and empowered to contribute their best work.Job DescriptionWe are seeking an experienced Customer Service...
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Guest Services Coordinator
3 days ago
Doha, Baladīyat ad Dawḩah, Qatar Pullman Hotels & Resorts Full timeExceptional Service DeliveryAs a Rooms Controller at Pullman Hotels & Resorts, you will play a crucial role in delivering exceptional service to our guests. From responding to guest inquiries to resolving issues promptly, you will be the face of our hotel and represent our values of excellence, innovation, and teamwork. We are committed to creating memorable...
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Customer Service Representative
2 days ago
Doha, Baladīyat ad Dawḩah, Qatar WSP in the Middle East Full timeWe are seeking a skilled and friendly customer service representative to enhance our guests' experience. This role plays a vital part in creating memorable interactions, ensuring exceptional satisfaction, and fostering loyalty.Key Responsibilities:Promote best customer satisfaction through proactive engagementGreet customers, present menus, and make...
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Reservations and Guest Services Coordinator
6 hours ago
Doha, Baladīyat ad Dawḩah, Qatar Hyatt Hotels Corporation Full timeHiring Overview: We're looking for a highly skilled Reservations & Comm Center Host to join our team at Hyatt Hotels Corporation. As a representative of our Inclusive Collection, you will contribute to the delivery of distinct experiences that showcase our commitment to caring for people. With a strong focus on creativity and self-expression, we invite...
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Customer Service Representative
6 hours ago
Doha, Baladīyat ad Dawḩah, Qatar Raffles Hotels & Resorts Full timeJob SummaryWe are seeking a talented and dedicated individual to fill the position of Customer Service Representative - Telephone Operations at Raffles Hotels & Resorts. As a key member of our Front Office team, you will be responsible for handling all external and internal calls, ensuring that guest requests are met promptly and efficiently. Your...
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High-End Customer Service Representative
5 days ago
Doha, Baladīyat ad Dawḩah, Qatar Four Seasons Full timeAs a High-End Customer Service Representative with Four Seasons Hotels and Resorts, you will play a key role in ensuring that our guests receive the highest level of service and attention to detail.We foster a culture of mutual respect, collaboration, and excellent service, which enables us to consistently exceed our guests' expectations. Our team members...