Customer Success Leader
1 day ago
MEEZA QSTP is seeking a skilled Client Services Manager to join our team. As the primary liaison between MEEZA and its clients, you will be responsible for ensuring a seamless and positive customer journey.
Key Responsibilities
- Act as Primary Liaison
- Develop Strong Client Relationships
- Foster Collaborative Culture
- Manage Day-to-Day Activities
- Provide Coaching and Guidance
- Engage in Strategic Discussions
- Monitor Key Performance Indicators
Requirements
- Relevant academic and professional qualifications
- Desirable certifications in ITIL and project management
- 8-10 years of experience in client services or a related field
- Excellent communication and people management skills
- Demonstrated success in driving customer satisfaction
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