Customer Success Leader

1 day ago


Doha, Baladīyat ad Dawḩah, Qatar MEEZA QSTP Full time
About the Role

MEEZA QSTP is seeking a skilled Client Services Manager to join our team. As the primary liaison between MEEZA and its clients, you will be responsible for ensuring a seamless and positive customer journey.

Key Responsibilities
  1. Act as Primary Liaison
  2. Develop Strong Client Relationships
  3. Foster Collaborative Culture
  4. Manage Day-to-Day Activities
  5. Provide Coaching and Guidance
  6. Engage in Strategic Discussions
  7. Monitor Key Performance Indicators

Requirements
  • Relevant academic and professional qualifications
  • Desirable certifications in ITIL and project management
  • 8-10 years of experience in client services or a related field
  • Excellent communication and people management skills
  • Demonstrated success in driving customer satisfaction


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